There was a problem with some of the items in your order (see below for more information):
When Buyer are trying to buy the product, they are shown this error "There was a problem with some of the items in your order (see below for more information):" Along with this message "You may either change the address or delete the item from your order. You will be able to view the deleted items in Saved for Later section on Cart page."
Amazon seller support stating that this is becuase the product is in Hazmat category and need SDS document uploaded. I am trying to sell products for teh last 3 months and I ahve no clue utill a couple of days aog that this problem exists for my products. There is no information or notification that I need to so this. Also, I was able to sell few items so I hven;t thought in my wildest dream that there would be such issue.
Anyone who faced similar issue? Please help me. How to get this issue resolved. After talking to the support team, I understand that I need to find a solution by myself to get this resolves ASAP.
There was a problem with some of the items in your order (see below for more information):
When Buyer are trying to buy the product, they are shown this error "There was a problem with some of the items in your order (see below for more information):" Along with this message "You may either change the address or delete the item from your order. You will be able to view the deleted items in Saved for Later section on Cart page."
Amazon seller support stating that this is becuase the product is in Hazmat category and need SDS document uploaded. I am trying to sell products for teh last 3 months and I ahve no clue utill a couple of days aog that this problem exists for my products. There is no information or notification that I need to so this. Also, I was able to sell few items so I hven;t thought in my wildest dream that there would be such issue.
Anyone who faced similar issue? Please help me. How to get this issue resolved. After talking to the support team, I understand that I need to find a solution by myself to get this resolves ASAP.
4 replies
Adam_Amazon_
Hello @Seller_46phGBYoNc2vi,
Thank you for your post. As I understand you need help with SDS document. Easy Ship – Required dangerous good information and documentation help page provides all the information needed to submit the document.
Regards,
Adam