So ive had a problem with some of my Asin's being deactivated for being imitation weapons, this is far from the truth they are toys. I submitted new evidence that they were toys and i was instantly rejected by "automated means". Ive tried for the past month and a half to get into contact with various associates who have insured me the problem was the amazon review team which they ad supposedly left a note saying my case was urgent. Fast forward a month nothing has been done and i finally speak to an associate who helps me and doesn't try and get off the chat as soon as possible. They say im meant to phone the account health specialist which i do. This person tells me the reason for the violations is the wording of the title, when i say why don't all my asins flag this she responds with "its randomly checked".

But i thought at least i know i need to get the titles changed which i cant because its "under investigation", but the first associate i speak to just says we cant change the title it has to be the account health specialist which im pretty sure isn't true? but when i tried to explain that the account health specialist refused said they could change it i got hit with, "is there anything else can help you with". So i ended the chat and ever since it wont let me start a new chat.

I know theres alot here but all i want is to chnage the titles of my asins and or speak to an associate