Amazon does it again! UAE marketplace added
What are they up to?
First I knew was when a test transaction was done on my card?
Holiday settings immediately!
Stop messing Amazon. Please!
Amazon does it again! UAE marketplace added
What are they up to?
First I knew was when a test transaction was done on my card?
Holiday settings immediately!
Stop messing Amazon. Please!
45 replies
Seller_xLwNMCbCJK72d
Yes same has happened to us - opened Case ID 11813596892
We have been enrolled in marketplace United Arab Emirates without my consent.
This has also been automatically set to Active (not in holiday mode).
Luckily I noticed before any sales, but as we are a UK only seller shouldn't have been just made active without our knowledge as can cause serious tax issues
Can one of the mods get this point through to Amazon to stop this happening as they expand across the world as customer service have no interest.
@Sakura_Amazon__@Ezra_Amazon@Julia_Amzn@Sarah_Amzn@Spencer_Amazon
Seller_d8YGbIjNqwFxn
Not done it to me yet.
It is so random though, how many people in the UK or Europe would be thinking they want to expand to the UAE.
Amazon when you do add a new country please put it on holiday mode. Even if want to sell to that country it is not something we would do straight away we would have to prepare.
Seller_hjC1f9DWeqg5C
Yep we got the same thing and I am furious about it AGAIN!
Seller_wAn7LAlr0jsID
Since this was done to us yesterday it's showing our payment method as invalid. Having spoken to a few other sellers they've also had the same.
There's nothing wrong with our card and this marketplace add on might have something to do with it.
The other sellers with the same problem have different banks so it's definitely a back end problem.
Anyone else also got invalid payment method flag up this weekend?
Seller_zKEt2RiaID5EU
Yes, this happened to us. Then, because we sell some products with Boar Bristles, we got about 5 Prohibited product violations because some items contained pig, which is against their policies to sell in UAE.
I mean.... come on, give us a break haha.
Seller_76AUwmqvSyRIM
Now I’ve received this email from Amazon (it is genuine):
We believe that an unauthorized party may have accessed your account. As a security measure, we have disabled your Amazon account password and signed you out of your account.
Coincidence?
Seller_Qrqi3Gr1D0qyY
Got both Saudi Arabia and United Arab Emirates added to and active!! Straight put them both on holiday mode! Did you also received email: "Welcome to Amazon - Time to list your first product" ??? Got it this morning...
Seller_76AUwmqvSyRIM
Yes, so annoying.
The repercussions of this balls-up were huge. Sales plummeted today as Barclaycard blacklisted Amazon so my advertising charge method became invalid and they stopped showing ads. I only just realised and spent 30 minutes on the phone to Barclaycard to get them unblocked.
I've been so grumpy today. Cheers Amazon.
Morgana_Amazon
Hello @Seller_76AUwmqvSyRIM @Seller_xLwNMCbCJK72d @Seller_bdSdLjti4IugQ@Seller_hjC1f9DWeqg5C@Seller_ZVAz3d5lZuGid@Seller_0sVkARBIRM7Oe@Seller_d8YGbIjNqwFxn@Seller_wji8wgzhAH8ra@Seller_wAn7LAlr0jsID@Seller_zKEt2RiaID5EU@Seller_cLcYnsA0O8VwT@Seller_Qrqi3Gr1D0qyYand thank you for flagging this.
In order to be able to report this issue I need the case numbers you opened with support.
Once I gather them I can contact the relevant team and ask for further info.
Best
