A-z scams
hi all, what do we do about customers that take the Mickey?
Customer stated parcel was not delivered. About £50 worth
Customer opened an a-z and was refunded.
Upon checking the tracking the parcel has been delivered.
I appeal the a-z and send proof of tracking and amazon denied the case.
What on earth is wrong with them? How hard is it to check the tracking which was provided on the order and on the appeal.
Any help appreciated
A-z scams
hi all, what do we do about customers that take the Mickey?
Customer stated parcel was not delivered. About £50 worth
Customer opened an a-z and was refunded.
Upon checking the tracking the parcel has been delivered.
I appeal the a-z and send proof of tracking and amazon denied the case.
What on earth is wrong with them? How hard is it to check the tracking which was provided on the order and on the appeal.
Any help appreciated
0 replies
Seller_ZVAz3d5lZuGid
This is happening FAR too often - many threads about the same issue. Unfortunately Amazon say that the only real proof they will accept is a signature, and even then they don't always. It is SO,SO wrong.
Seller_hR3Ip6co3B4T7
We are also victims, i would suggest email the custome ron amazon and send them images and tracking and tell them to cancel the refund
