Where I can see my refunds?
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Seller_e9Ve3JnJYkRCu

Where I can see my refunds?

Amazon refunds my buyers left and right and I am trying to find a place in Amazon Seller Central where I could see the refunds and reasons for issuing them. I can see returns but I would like to check why the item was refunded and, later, compare with the returns, whether the item was returned or not.

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Sakura_Amazon_
In reply to: Seller_e9Ve3JnJYkRCu’s post

Hello @Seller_e9Ve3JnJYkRCu,

This is Sakura from Amazon.

Did you check your payments reports?

Select from the menu:

Payments->Reports Repository->Transaction View -> From the Transaction drop-down menu, select "Refunds."

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You can adjust the time period and download the data as an Excel file.

Is this the information that you are looking for?

Regards,

Sakura

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