Changing bank details without getting suspended
Hi,
I have just opened a transferwise account for my EU sales. The last time I changed my bank details my account was suspended for a few hours.
What is the best way to go about changing the bank details without resulting in a suspension?
Thanks
Changing bank details without getting suspended
Hi,
I have just opened a transferwise account for my EU sales. The last time I changed my bank details my account was suspended for a few hours.
What is the best way to go about changing the bank details without resulting in a suspension?
Thanks
13 replies
Seller_qZO3ZCjoBXEeL
Make sure all the details are 100% correct when you submit them. I changed our bank account last month on all UK and EU marketplaces without issue. They do put a temporary (3 day?) hold on fund dispersal of course.
Seller_GQtzqtTNqUx26
I’ve changed my bank details to Transferwise a month ago, there were no issues or suspension. You just need to enter your previous IBAN as a verification and then there is a hold for few days.
Seller_BgKbtb0cerTCs
Us too changed our details and as both above said no issues as long as all matches your account details!
Seller_R6zkWIFiVygLM
Hello,
I’m using Transferwise as well and I had that 2-3 days suspension but that was all.
It’s a better option for me because, being from Romania, I had lots of fees and taxes to pay whenever I received any money from Amazon (didn’t matter if I used a EUR account or $) and TransferWise it’s a much better option for people like me .
Just follow the required steps and everything will be fine, don’t worry.
Seller_UIHzj5QcJlKHF
So I have updated Spain first as this is my quietest channel. Had a notification saying that funds would be on hold for 3 days but no suspension as of yet and my listings are still live. Looking good so far. Will update the other countries in a couple of hours.
Seller_EJIX7rqDNQJi2
I have been told by someone who works for Amazon that this happens when you update your bank details within 2-3 days before a disbursement.
If you do so after a disbursement, he claimed it shouldn’t trigger any kind of a suspension.
Seller_UIHzj5QcJlKHF
I updated all the bank details yesterday afternoon. I thought all was well until 9.30 last night, I just happened to open my email a few minutes after I received the notification from Amazon Germany:
“We suspect that unauthorized persons have accessed your seller account at Amazon.de. Therefore, we have temporarily restricted access to your account and disabled your offers.”
I tried to login to seller central but my password did not work. I reset the password and that let me in. I had to reactivate all my listings on Amazon DE. All my bank information, including bank details for Amazon UK which I did not even change, had been removed from the system. I have had to enter all my bank details again from scratch into each marketplace.
My next disbursement is not due until the 21st, I don’t know why this always happens to me
Seller_oTPDldRxn00SR
I just dealt with changing my bank details. This is how I managed it without triggering verification
