AMAZON - Train your staff! Seller Support getting rapidly worse
Honestly, all I ask is they actually read the case notes and look at attachments. Is that really too much to ask?
If anyone with any sort of clout at Amazon happens to be reading this, just spend 10 minutes reading some Support Cases, the replies from Amazon Support Staff are literally pointless.
This is just 1 example, I gave up.
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AMAZON - Train your staff! Seller Support getting rapidly worse
Honestly, all I ask is they actually read the case notes and look at attachments. Is that really too much to ask?
If anyone with any sort of clout at Amazon happens to be reading this, just spend 10 minutes reading some Support Cases, the replies from Amazon Support Staff are literally pointless.
This is just 1 example, I gave up.
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2 replies
Seller_a7KfTOsGyRvnj
The forum won't even let me post a heavily edited version of the chat log... Sigh.
You'll have to take my word it was a circle cluster mess over a very simple query.
One of our ASINs in a certain region is only showing the FBM offer, despite the FBA offer being active.
It went a little like this:
So you are having issue with variations?
No
So you are having issues with the pricing on the offer?
No
Do you need help creating an FBA shipment?
No, gives up.
