I can see why Sellers are leaving Amazon for Ebay and alike
Just trying to sort out this stickerless to stickered for a few of my old listings.
The robot Seller Assistant could not help so I had to go to Google because there Robot AI is far more responsive and gives better answers.
I found the answer and it said create a new "condition" for each of the items.
I tried got a usual threatening error message from Amazon " You are attempting to amend a listing you have had nothing to do with before blah blah blah"
Its my listing, its just old and before brand was set in stone.
So now instead of being able to send stock I have to wait for the case message tennis trying to sort out. Or lose all my reviews and have to create a new listing.
Then lets talk about trying to add a varation to a listing, first once you get past the Seller Support Ai robot to create a case, you then have 1,2,3 robot answers before you might get a human to help - they then sort it but tell you to wait at least 5 days for the error to be amended. So thats 5 days before I can add, 5 days of having stock sat here not for sale.
Honestly I am at a gast with Amazon lately. Do you think they are deliberately trying to drive Sellers away????
I can see why Sellers are leaving Amazon for Ebay and alike
Just trying to sort out this stickerless to stickered for a few of my old listings.
The robot Seller Assistant could not help so I had to go to Google because there Robot AI is far more responsive and gives better answers.
I found the answer and it said create a new "condition" for each of the items.
I tried got a usual threatening error message from Amazon " You are attempting to amend a listing you have had nothing to do with before blah blah blah"
Its my listing, its just old and before brand was set in stone.
So now instead of being able to send stock I have to wait for the case message tennis trying to sort out. Or lose all my reviews and have to create a new listing.
Then lets talk about trying to add a varation to a listing, first once you get past the Seller Support Ai robot to create a case, you then have 1,2,3 robot answers before you might get a human to help - they then sort it but tell you to wait at least 5 days for the error to be amended. So thats 5 days before I can add, 5 days of having stock sat here not for sale.
Honestly I am at a gast with Amazon lately. Do you think they are deliberately trying to drive Sellers away????
22 replies
Seller_eX5PU1b0GGPXn
I am not a big fan of AI
I do get the impression there is now an over reliance
But AI are not programmed to solve problems that are obvious with human interaction
Only time will tell whether sellers move on
Seller_kSZCywEhJQQ8J
What is the actual problem you are hitting when trying to add the variation?
If you can share the exact error or what step is failing, people may be able to help a bit more practically. Sometimes the issue is the variation theme, sometimes a catalogue conflict, and sometimes support has sent the case to the wrong team.
Kai_Amazon
Hi @Seller_RguKGMHvWFmo3
Thank you for sharing your experience. Could you please share your case ID with us? We will review your case.
We appreciate your patience and understand the impact on your business.
Best,
Kai
Seller_EXwt7GyQDq9DX
They are not trying to get sellers away but they still want to take all money from sellers with frauds . refunds , and many other ways.
Amazon is not here for long, there are many many platform with good traffic and sales but amazon still living in dream .. Not long i bet
Seller_58y2FhNkywdyp
the answer is simple, ship them yourself instead of fba
Seller_1knJZZbkAQ6qS
If buyers were made aware that the buy box is not in their interests then things may change. It's common knowledge that the best deals for the consumer are buried on at least page 2 or 3, the first page is sponsored or other ad driven offerings. If buyers ever look past convenience then we have a chence, how we do this I have no idea though!
Seller_IljBdhWypMNhx
just create a new sku for the ASIN, that should work to put in the sticker and dimension.
Seller_w0NuiqSLJxWvi
Whereas our ebay sales declined 12 months they are booming now and our amazon store is dead. Things seemed to have totally flipped as amazon used to be our biggest online store.
Seller_e3XaOVaDEk4zl
I've came the other way as to be quite honest Ebay's fees were becoming a joke, It was gettng to the stage where on a £20 sale I was coming out with less than £10, then less than £8 after postage
