Cant change or update listings due to european marketplaces
We only sell in the UK marketplace and all the others are inactive. However we have some listings which are search suppressed and we cant change them due to our European marketplaces not being in good account health? We dont even sell in them and like i said, they are inactive? How can our UK marketplace which is in very good account health by marketplaces we dont even use?
We have tried to reinstate the German marketplace and each time get rebuffed even though i keep telling them that we dont even want to sell on the marketplace but we have it have it reinstated just so we can make changes to the only marketplace we use. Ive even presented evidence search as case id numbers for them to see.
Any help will be appreciated on what we can do because this is truly silly.
Cant change or update listings due to european marketplaces
We only sell in the UK marketplace and all the others are inactive. However we have some listings which are search suppressed and we cant change them due to our European marketplaces not being in good account health? We dont even sell in them and like i said, they are inactive? How can our UK marketplace which is in very good account health by marketplaces we dont even use?
We have tried to reinstate the German marketplace and each time get rebuffed even though i keep telling them that we dont even want to sell on the marketplace but we have it have it reinstated just so we can make changes to the only marketplace we use. Ive even presented evidence search as case id numbers for them to see.
Any help will be appreciated on what we can do because this is truly silly.
1 reply
Julia_Amzn
Hello @Seller_rP2CHvcxjqJAr,
Thank you for posting in Forums.
If you are registered in European Marketplaces, your seller account is automatically enabled to allow you to sell on all other Amazon European marketplaces. All your orders will be managed in a single place, making selling in Italy for example feel just like selling in the marketplace where you originally registered. However, you will still need to satisfy the Amazon seller rules applicable to the countries where you sell.
Did you reach out to the Account Health Team?
Kind regards,
Julia.
