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Seller_FTjDCs0ZGVPyj

Other Sellers on Amazon Button not working

We have seen that in the last 1-2 weeks when we click on the "Other Sellers on Amazon" button on a listing, it will not open. This is preventing us to see what price other sellers are offering at. Also it doesn't allow us to see how many FBA sellers and FBM sellers are on the listing. We want to be proactive on changing our price based on the market, but do not know what other sellers are pricing the product at. Does anyone else have this same issue?

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Seller_FTjDCs0ZGVPyj

Other Sellers on Amazon Button not working

We have seen that in the last 1-2 weeks when we click on the "Other Sellers on Amazon" button on a listing, it will not open. This is preventing us to see what price other sellers are offering at. Also it doesn't allow us to see how many FBA sellers and FBM sellers are on the listing. We want to be proactive on changing our price based on the market, but do not know what other sellers are pricing the product at. Does anyone else have this same issue?

00
134 views
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Reply
31 replies
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Seller_s0dCvEL0O6pqJ
In reply to: Seller_FTjDCs0ZGVPyj’s post

Same issue, still not loading. I tried deleting cookies and cache, deleting history. Opening new chrome profile because i use az-asin to view other sellers and nothhing. Rebooted network and still nothing.

00
user profile
Seller_0BfXMWDx1WRl6
In reply to: Seller_FTjDCs0ZGVPyj’s post

I have the same issue. I've tried everything. Cleared cache, deleted cookies, removed plug-ins one by one and re-tried, removed my VPN... nothing is working. This is in Chrome and oddly when I logged out of my Amazon account that is tied to my seller account, suddenly that function works. Tried this in Edge as well, and this function works on my personal account but not on my account tied to my seller account. So it's our accounts.

I opened a case with seller support but haven't heard anything yet.

I'm seeing these errors in my developer tools (in Chrome) area:

50The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

@Cooper_Amazonthere seem to be multiple posts on this topic. Have you heard of any resolutions?

Thank you.

30
user profile
Indy_Amazon
In reply to: Seller_FTjDCs0ZGVPyj’s post

Hi @Seller_FTjDCs0ZGVPyj,

Indy from Amazon jumping in here, nice to e-meet you.

I can see you've commented over on the thread my colleague Cooper helped out on, and the seller's fix there didn't work for you. To kickstart the investigations process, can you please create a seller support case on this?

@Seller_s0dCvEL0O6pqJ@Seller_0BfXMWDx1WRl6@Seller_XftIo9GP9q1Wg Can you please do the same? To my knowledge, this is not a trending issue, but I'd like to get moving on finding a resolution if it's a systems or account issue.

Please add case IDs to this thread as they come in. I'll be checking back in.

Thank you,

Indy

00
user profile
Seller_2afsRgGIZz1pk
In reply to: Seller_FTjDCs0ZGVPyj’s post

Hello,

I am wondering if you are still having issues with this? I have been having this issue for about 3 weeks now. Cannot view other sellers unless I sign out. If I sign out then I cannot buy anything! @Cooper_Amazon@Indy_AmazonCan you help us please?

@Seller_0BfXMWDx1WRl6have you had any resolution?

10
user profile
Seller_tZ7n64TMBq0Ui
In reply to: Seller_FTjDCs0ZGVPyj’s post

I found that the problem was only happening on wifi, not my cell phones hotspot network.

Rebooting the router seems to have fixed it at least for now

20
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Seller_FTjDCs0ZGVPyj

Other Sellers on Amazon Button not working

We have seen that in the last 1-2 weeks when we click on the "Other Sellers on Amazon" button on a listing, it will not open. This is preventing us to see what price other sellers are offering at. Also it doesn't allow us to see how many FBA sellers and FBM sellers are on the listing. We want to be proactive on changing our price based on the market, but do not know what other sellers are pricing the product at. Does anyone else have this same issue?

134 views
31 replies
00
Reply
user profile
Seller_FTjDCs0ZGVPyj

Other Sellers on Amazon Button not working

We have seen that in the last 1-2 weeks when we click on the "Other Sellers on Amazon" button on a listing, it will not open. This is preventing us to see what price other sellers are offering at. Also it doesn't allow us to see how many FBA sellers and FBM sellers are on the listing. We want to be proactive on changing our price based on the market, but do not know what other sellers are pricing the product at. Does anyone else have this same issue?

00
134 views
31 replies
Reply
user profile

Other Sellers on Amazon Button not working

by Seller_FTjDCs0ZGVPyj

We have seen that in the last 1-2 weeks when we click on the "Other Sellers on Amazon" button on a listing, it will not open. This is preventing us to see what price other sellers are offering at. Also it doesn't allow us to see how many FBA sellers and FBM sellers are on the listing. We want to be proactive on changing our price based on the market, but do not know what other sellers are pricing the product at. Does anyone else have this same issue?

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Seller_s0dCvEL0O6pqJ
In reply to: Seller_FTjDCs0ZGVPyj’s post

Same issue, still not loading. I tried deleting cookies and cache, deleting history. Opening new chrome profile because i use az-asin to view other sellers and nothhing. Rebooted network and still nothing.

00
user profile
Seller_0BfXMWDx1WRl6
In reply to: Seller_FTjDCs0ZGVPyj’s post

I have the same issue. I've tried everything. Cleared cache, deleted cookies, removed plug-ins one by one and re-tried, removed my VPN... nothing is working. This is in Chrome and oddly when I logged out of my Amazon account that is tied to my seller account, suddenly that function works. Tried this in Edge as well, and this function works on my personal account but not on my account tied to my seller account. So it's our accounts.

I opened a case with seller support but haven't heard anything yet.

I'm seeing these errors in my developer tools (in Chrome) area:

50The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

@Cooper_Amazonthere seem to be multiple posts on this topic. Have you heard of any resolutions?

Thank you.

30
user profile
Indy_Amazon
In reply to: Seller_FTjDCs0ZGVPyj’s post

Hi @Seller_FTjDCs0ZGVPyj,

Indy from Amazon jumping in here, nice to e-meet you.

I can see you've commented over on the thread my colleague Cooper helped out on, and the seller's fix there didn't work for you. To kickstart the investigations process, can you please create a seller support case on this?

@Seller_s0dCvEL0O6pqJ@Seller_0BfXMWDx1WRl6@Seller_XftIo9GP9q1Wg Can you please do the same? To my knowledge, this is not a trending issue, but I'd like to get moving on finding a resolution if it's a systems or account issue.

Please add case IDs to this thread as they come in. I'll be checking back in.

Thank you,

Indy

00
user profile
Seller_2afsRgGIZz1pk
In reply to: Seller_FTjDCs0ZGVPyj’s post

Hello,

I am wondering if you are still having issues with this? I have been having this issue for about 3 weeks now. Cannot view other sellers unless I sign out. If I sign out then I cannot buy anything! @Cooper_Amazon@Indy_AmazonCan you help us please?

@Seller_0BfXMWDx1WRl6have you had any resolution?

10
user profile
Seller_tZ7n64TMBq0Ui
In reply to: Seller_FTjDCs0ZGVPyj’s post

I found that the problem was only happening on wifi, not my cell phones hotspot network.

Rebooting the router seems to have fixed it at least for now

20
Follow this discussion to be notified of new activity
user profile
Seller_s0dCvEL0O6pqJ
In reply to: Seller_FTjDCs0ZGVPyj’s post

Same issue, still not loading. I tried deleting cookies and cache, deleting history. Opening new chrome profile because i use az-asin to view other sellers and nothhing. Rebooted network and still nothing.

00
user profile
Seller_s0dCvEL0O6pqJ
In reply to: Seller_FTjDCs0ZGVPyj’s post

Same issue, still not loading. I tried deleting cookies and cache, deleting history. Opening new chrome profile because i use az-asin to view other sellers and nothhing. Rebooted network and still nothing.

00
Reply
user profile
Seller_0BfXMWDx1WRl6
In reply to: Seller_FTjDCs0ZGVPyj’s post

I have the same issue. I've tried everything. Cleared cache, deleted cookies, removed plug-ins one by one and re-tried, removed my VPN... nothing is working. This is in Chrome and oddly when I logged out of my Amazon account that is tied to my seller account, suddenly that function works. Tried this in Edge as well, and this function works on my personal account but not on my account tied to my seller account. So it's our accounts.

I opened a case with seller support but haven't heard anything yet.

I'm seeing these errors in my developer tools (in Chrome) area:

50The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

@Cooper_Amazonthere seem to be multiple posts on this topic. Have you heard of any resolutions?

Thank you.

30
user profile
Seller_0BfXMWDx1WRl6
In reply to: Seller_FTjDCs0ZGVPyj’s post

I have the same issue. I've tried everything. Cleared cache, deleted cookies, removed plug-ins one by one and re-tried, removed my VPN... nothing is working. This is in Chrome and oddly when I logged out of my Amazon account that is tied to my seller account, suddenly that function works. Tried this in Edge as well, and this function works on my personal account but not on my account tied to my seller account. So it's our accounts.

I opened a case with seller support but haven't heard anything yet.

I'm seeing these errors in my developer tools (in Chrome) area:

50The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

@Cooper_Amazonthere seem to be multiple posts on this topic. Have you heard of any resolutions?

Thank you.

30
Reply
user profile
Indy_Amazon
In reply to: Seller_FTjDCs0ZGVPyj’s post

Hi @Seller_FTjDCs0ZGVPyj,

Indy from Amazon jumping in here, nice to e-meet you.

I can see you've commented over on the thread my colleague Cooper helped out on, and the seller's fix there didn't work for you. To kickstart the investigations process, can you please create a seller support case on this?

@Seller_s0dCvEL0O6pqJ@Seller_0BfXMWDx1WRl6@Seller_XftIo9GP9q1Wg Can you please do the same? To my knowledge, this is not a trending issue, but I'd like to get moving on finding a resolution if it's a systems or account issue.

Please add case IDs to this thread as they come in. I'll be checking back in.

Thank you,

Indy

00
user profile
Indy_Amazon
In reply to: Seller_FTjDCs0ZGVPyj’s post

Hi @Seller_FTjDCs0ZGVPyj,

Indy from Amazon jumping in here, nice to e-meet you.

I can see you've commented over on the thread my colleague Cooper helped out on, and the seller's fix there didn't work for you. To kickstart the investigations process, can you please create a seller support case on this?

@Seller_s0dCvEL0O6pqJ@Seller_0BfXMWDx1WRl6@Seller_XftIo9GP9q1Wg Can you please do the same? To my knowledge, this is not a trending issue, but I'd like to get moving on finding a resolution if it's a systems or account issue.

Please add case IDs to this thread as they come in. I'll be checking back in.

Thank you,

Indy

00
Reply
user profile
Seller_2afsRgGIZz1pk
In reply to: Seller_FTjDCs0ZGVPyj’s post

Hello,

I am wondering if you are still having issues with this? I have been having this issue for about 3 weeks now. Cannot view other sellers unless I sign out. If I sign out then I cannot buy anything! @Cooper_Amazon@Indy_AmazonCan you help us please?

@Seller_0BfXMWDx1WRl6have you had any resolution?

10
user profile
Seller_2afsRgGIZz1pk
In reply to: Seller_FTjDCs0ZGVPyj’s post

Hello,

I am wondering if you are still having issues with this? I have been having this issue for about 3 weeks now. Cannot view other sellers unless I sign out. If I sign out then I cannot buy anything! @Cooper_Amazon@Indy_AmazonCan you help us please?

@Seller_0BfXMWDx1WRl6have you had any resolution?

10
Reply
user profile
Seller_tZ7n64TMBq0Ui
In reply to: Seller_FTjDCs0ZGVPyj’s post

I found that the problem was only happening on wifi, not my cell phones hotspot network.

Rebooting the router seems to have fixed it at least for now

20
user profile
Seller_tZ7n64TMBq0Ui
In reply to: Seller_FTjDCs0ZGVPyj’s post

I found that the problem was only happening on wifi, not my cell phones hotspot network.

Rebooting the router seems to have fixed it at least for now

20
Reply
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