INFORM Act Bank verification - Payoneer Account
I've been using a Payoneer account to collect my payments for 4 years with no issues. Amazon has demanded that I "reverify" this account for whatever reason, but they keep refusing to accept the documents that I submit. Which document from Payoneer will they actually take?? I've tried literally every single one of them. I've called the support team 5 times now.
INFORM Act Bank verification - Payoneer Account
I've been using a Payoneer account to collect my payments for 4 years with no issues. Amazon has demanded that I "reverify" this account for whatever reason, but they keep refusing to accept the documents that I submit. Which document from Payoneer will they actually take?? I've tried literally every single one of them. I've called the support team 5 times now.
4 replies
Levi_Dylan_Amazon
Hello @Seller_mtBfw3nxIJeyL,
Thank you for sharing the concerns you are experiencing with the bank account verification for the Inform Consumer Act.
I see that despite providing the required documents multiple times, they are continuously rejected and you are seeking assistance with getting this resolved. I understand that the lack of support and resolution here is frustrating for you, so I will review this to see how I can help.
So that I can help you the best with this, I have passed your information over to another team for a review. During this time, I suggest to continue monitoring your notifications and this thread for updates. I will be monitoring this myself so I will reach out once I hear back from that team. If you get any follow up notifications in the meantime, please let me know here in this thread.
I look forward to providing additional support and assisting with a resolution. The forums community and I are here to support you.
Wishing you the best,
LeviDylan