International Listing Issue
Hello,
A few hours ago, I successfully established an International Listing connection between Amazon USA and Amazon Canada. However, I encountered an issue where all of my product instances failed with the error message "Selected offers failed auto-translation of ASIN into Amazon.ca."
Now, when attempting to manually add listings on Amazon CA using the Add Product Tool and searching for my ASIN, it shows "No Product found."
Should I create a new listing in Amazon CA with the same SKU as on Amazon USA, or is there a different approach to resolve this issue?
Note - I'm using FBM on all my products.
Thank you.
1 reply
SEAmod
Hello @Seller_jQa7Q0RzvsZVW
Thank you for visiting the seller forums to ask your question about international listings.
If a seller is already registered to sell in an Amazon North American marketplace, such as Amazon.com, and then wants to sell in another Amazon North American marketplace, such as Amazon.ca. You can do so from your current seller account, because Amazon offers an Amazon North American marketplaces account. Please see North America Unified Account.
When managing your Amazon inventory across Amazon’s United States, Canada and Mexico stores (which is the North American Unified Account), it is important to understand the difference between the Global SKU and the marketplace-specific SKU in Seller Central.
Global SKU: A Global SKU uses a shared inventory pool across Amazon.com, Amazon.ca and Amazon.com.mx. You can create a Global SKU by selecting “Existing Offer” when you go to create an offer in Seller Central. When using a Global SKU, the total amount of inventory applies to all three stores. For example, if you have 100 units of inventory, it will display that there are 100 units in United States, 100 units in Canada and 100 units in Mexico. The 100 applies to all three countries and DOES NOT add up to a total of 300 units. If an item sells in Canada, then three stores would show 99 units available. NOTE: Pricing is managed separately in each store.
If you are shipping orders yourself, you should use a Global SKU to manage inventory across Amazon.com, Amazon.ca and Amazon.com.mx.
Please reference the help page link above and post back with any additional questions.
Susan
