Amazon blocked me from selling/listing for Ingestible Products - Food Supplement Gummies
Hi Amazon Community
I am an existing seller on Amazon, and starting this year I decided to start selling in a new category of Health and Personal Care > Food/Health Supplement Category. I listed my first product after which Amazon asked me a ton of compliance documents/certificates that I provided them all and after an effort of about 2 months, they send me an email stating that I have been approved and granted permission to sell in this category. So I started working with the manufacturer on producing the inventory however after a few days when I went into the inventory dashboard I found out that Amazon has restricted my listing and I am not allowed to sell in this category as Amazon is not taking new sellers.
Now I am stuck with my inventory and I am not even able to activate my listing. Please note that I am also a brand owner and have registered the brand. I have raised multiple cases, called and chat multiple times with support team but no help or resolution on my cases. Few of the case IDs are 10941769992,10882941322, 10814026682.
I really hope someone here can help me fix this. I am really stressed out and don't know what to do.
Regards
Amazon blocked me from selling/listing for Ingestible Products - Food Supplement Gummies
Hi Amazon Community
I am an existing seller on Amazon, and starting this year I decided to start selling in a new category of Health and Personal Care > Food/Health Supplement Category. I listed my first product after which Amazon asked me a ton of compliance documents/certificates that I provided them all and after an effort of about 2 months, they send me an email stating that I have been approved and granted permission to sell in this category. So I started working with the manufacturer on producing the inventory however after a few days when I went into the inventory dashboard I found out that Amazon has restricted my listing and I am not allowed to sell in this category as Amazon is not taking new sellers.
Now I am stuck with my inventory and I am not even able to activate my listing. Please note that I am also a brand owner and have registered the brand. I have raised multiple cases, called and chat multiple times with support team but no help or resolution on my cases. Few of the case IDs are 10941769992,10882941322, 10814026682.
I really hope someone here can help me fix this. I am really stressed out and don't know what to do.
Regards
10 replies
Julia_Amzn
Hello @Seller_HcR0JL4ldwLvc, thank you for reaching out. Did you register your trademark under the dietary supplements class?
Best regards, Julia.
Julia_Amzn
Hello @Seller_HcR0JL4ldwLvc, I hope you are doing well. I want to confirm that I am still working on your case. I will keep you informed.
Julia_Amzn
Hello @Seller_HcR0JL4ldwLvc, I will transfer this thread to the Account Health category, where my colleagues will support you further.
Kind regards, Julia.
