no way to opt out ofpre paid return label ??
I sale ladies fashion and charge up to $45 for an item, starting from $9.99 I pay $8.47 to shipthe item to buyers, but if they return, Amazon is forcing me to use UPS, I do not have a choice, I want to opt out of pre paid return labels as the costs they are charging me is more then double of what I pay to ship them, I sale my items for cheap so if people are returning them and UPS charge me $15 for each return this is ridicules, and I am trying for a long time to get out of this but there is NO way ! HELP
1 reply
Dougal_Amazon
Hello @Seller_3uDqNMpWhKtoy,
My name is Dougal from the Community Manager Team and US sellers are automatically enrolled in the prepaid return program per Amazon returns policies. You can reference this on the Prepaid returns for seller-fulfilled orders help page.
You can however, request reimbursement. Please review the Reimbursement for seller-fulfilled network prepaid returns help page for those requirements and steps.
Hope this helps and please let me know if you have any other questions.
Best, Dougal