Hi everyone

I'm a small bookseller, a sole trader and a pensioner. For nearly three months now, every time I list a second-hand book for sale, the choice for 'Express Delivery - UK (Exp UK Domestic)' is ticked on and at the same time, greyed out, meaning it is the default and I can't change it. I then have to make sure that I tick 'Domestic Only (Std UK Domestic)'. It has happened a few times that I missed this step and I have sent books by first class post for customers and so far that's been OK. However, I worry if something goes wrong, my 'Health' will take a knock.

Now, on a book on which I have specifically marked as 'Domestic Only (Std UK Domestic)', a customer has ordered via Express Delivery, which I can't turn off. Again, all I can do is send the book by First Class Royal mail. The problem is that the order came late on Saturday afternoon, so there is no way I can get that book to the customer within 24 hrs. I may try to take it to the parcel box at the sorting office tomorrow, Sunday, but it likely wont arrive for the customer until Tuesday.

Does anyone know what to do about this? Two moderators were involved the last time myself and others raised this issue, but nothing came of it. Has anyone gotten any understanding or resolution of this that they can share? It seems to me as though it's an Amazon policy that somehow has just arrived from the blue. How have I missed it? Was it announced? Where can I read about it, so that I can prepare for such situations? At the moment, I'm selling 10-12 books in a week, although I know that will improve later in the year. It hardly seems worth having some kind professional account with Royal Mail or other couriers.

Any pointers would be very welcome.

Thanks.

Alan