Amazon Handmade Fees
Amazon are charging me fees and I am on handmade. I have not sold for years there and they say I owe £810 in subscription fees. I was never subscribed to pay fees. I have not used the account for years and have no active listings. I received an email at my old email address stating a refund of fees has been declined as I have used 'benefits and tools' This is not possible I have never had any subscription fees when I was actively selling. I think Amazon somehow switched my account over, I am extremely uset and stressed, cannot pay any money and completely disillusioned with Amazon Handmade!
Amazon Handmade Fees
Amazon are charging me fees and I am on handmade. I have not sold for years there and they say I owe £810 in subscription fees. I was never subscribed to pay fees. I have not used the account for years and have no active listings. I received an email at my old email address stating a refund of fees has been declined as I have used 'benefits and tools' This is not possible I have never had any subscription fees when I was actively selling. I think Amazon somehow switched my account over, I am extremely uset and stressed, cannot pay any money and completely disillusioned with Amazon Handmade!
32 replies
Seller_0sVkARBIRM7Oe
Click on the cog at top right of your Amazon homepage to access settings: check manage your services and check you are registered for handmade on Amazon.
Scroll up and click the cog again and at the bottom is handmade hub, you might help from the handmade team?
There used to be a dedicated team who just deal with handmade problems (often based in Ireland) Haven't contacted them in a while but they were always good and solved most problems I had.
Hope this helps
Seller_CdZVR7cB5OJmR
You are only eligible for the handmade community on a rolling 30day period, if you have no listings in handmade for 30 days I believe they remove you from it, from there you will switch to the standard amazon business account where your being charged £30 / month to have active. so all your fees are probably monthly charges for your account.
Seller_N98GKGvRMX6uF
Yes, that is what happened. I sent an email to the MD and got a reply explaining, but as I did not use anything during this period, nothing at all, they are looking into it. I don't know why yhey waited so long to ask me to input a payment method. It has been over 2 years since I had anything to do with it.
Seller_N98GKGvRMX6uF
I have just received another reply, they are now waiving the charges imposed, what a relief!
Seller_N98GKGvRMX6uF
Can I just ask for clarity, I have changed to individual as I am now no longer registered as Amazon Handmade (I can reapply apparently), does this mean I will not get any subscription charges or any other fees at all? Thanks in advance
Seller_N98GKGvRMX6uF
I just found the page expalining the individual selling plan. No fees unless you sell an item, so that should be okay. If I decide to start again I may keep it as it is instead of Amazon Handmade as my sales would likely be small. Even though all my items are handmade!
Simon_Amazon
Hello @Seller_N98GKGvRMX6uF,
Here Simon from Amazon.
Glad to hear you were able to resolve the issue.
I can confirm that switching to the individual selling plan will ensure no charges are applied.
Best,
Simon
Seller_iZL0ysZFrLJmN
Hi @Seller_N98GKGvRMX6uF
I am on the Handmade plan. Initially before Handmade came in, I was on the professional and when I signed up for Handmade they waived the £25+VAT monthly fee. At this point they said it would be for a year, but years later, it is still has a fee waiver. I am even Brand Registered with all the benefits that come with having a Brand. They could bring it back in at any time though.
It may well be worth re-signing up for Handmade and then if you decide not to continue, then change back to the individual plan to keep it open as you can set your own postage rates on Handmade.
It does take a while for listings to get found. I have nearly 300 listings and even then I don't necessarily sell every single day and I do find that by selling something/receiving feedback on it, that's the product that continues to sell. At one point Handmade was given a 'boost' and did really well. It's now within the main catalogue (which is good - as hardly anyone is ever going to search for Handmade specifically). More recently they have (for me) brought in Delivery Date +7, whereas before I could draw weekly. (you will get paid 7 days after the delivery date of items) Now I have a balance held on reserve, so that's worth knowing if you sell anything. I have seen a few posts where others have had this come in recently too.
Seller_zuOiY4WAOuXkP
It's a glitch on their part. You just haven't noticed and charges accumulated. If you email them, they will Waive the charges.
Amazon Handmade Fees
Amazon are charging me fees and I am on handmade. I have not sold for years there and they say I owe £810 in subscription fees. I was never subscribed to pay fees. I have not used the account for years and have no active listings. I received an email at my old email address stating a refund of fees has been declined as I have used 'benefits and tools' This is not possible I have never had any subscription fees when I was actively selling. I think Amazon somehow switched my account over, I am extremely uset and stressed, cannot pay any money and completely disillusioned with Amazon Handmade!
Amazon Handmade Fees
Amazon are charging me fees and I am on handmade. I have not sold for years there and they say I owe £810 in subscription fees. I was never subscribed to pay fees. I have not used the account for years and have no active listings. I received an email at my old email address stating a refund of fees has been declined as I have used 'benefits and tools' This is not possible I have never had any subscription fees when I was actively selling. I think Amazon somehow switched my account over, I am extremely uset and stressed, cannot pay any money and completely disillusioned with Amazon Handmade!
Amazon Handmade Fees
Amazon are charging me fees and I am on handmade. I have not sold for years there and they say I owe £810 in subscription fees. I was never subscribed to pay fees. I have not used the account for years and have no active listings. I received an email at my old email address stating a refund of fees has been declined as I have used 'benefits and tools' This is not possible I have never had any subscription fees when I was actively selling. I think Amazon somehow switched my account over, I am extremely uset and stressed, cannot pay any money and completely disillusioned with Amazon Handmade!
32 replies
32 replies
Seller_0sVkARBIRM7Oe
Click on the cog at top right of your Amazon homepage to access settings: check manage your services and check you are registered for handmade on Amazon.
Scroll up and click the cog again and at the bottom is handmade hub, you might help from the handmade team?
There used to be a dedicated team who just deal with handmade problems (often based in Ireland) Haven't contacted them in a while but they were always good and solved most problems I had.
Hope this helps
Seller_CdZVR7cB5OJmR
You are only eligible for the handmade community on a rolling 30day period, if you have no listings in handmade for 30 days I believe they remove you from it, from there you will switch to the standard amazon business account where your being charged £30 / month to have active. so all your fees are probably monthly charges for your account.
Seller_N98GKGvRMX6uF
Yes, that is what happened. I sent an email to the MD and got a reply explaining, but as I did not use anything during this period, nothing at all, they are looking into it. I don't know why yhey waited so long to ask me to input a payment method. It has been over 2 years since I had anything to do with it.
Seller_N98GKGvRMX6uF
I have just received another reply, they are now waiving the charges imposed, what a relief!
Seller_N98GKGvRMX6uF
Can I just ask for clarity, I have changed to individual as I am now no longer registered as Amazon Handmade (I can reapply apparently), does this mean I will not get any subscription charges or any other fees at all? Thanks in advance
Seller_N98GKGvRMX6uF
I just found the page expalining the individual selling plan. No fees unless you sell an item, so that should be okay. If I decide to start again I may keep it as it is instead of Amazon Handmade as my sales would likely be small. Even though all my items are handmade!
Simon_Amazon
Hello @Seller_N98GKGvRMX6uF,
Here Simon from Amazon.
Glad to hear you were able to resolve the issue.
I can confirm that switching to the individual selling plan will ensure no charges are applied.
Best,
Simon
Seller_iZL0ysZFrLJmN
Hi @Seller_N98GKGvRMX6uF
I am on the Handmade plan. Initially before Handmade came in, I was on the professional and when I signed up for Handmade they waived the £25+VAT monthly fee. At this point they said it would be for a year, but years later, it is still has a fee waiver. I am even Brand Registered with all the benefits that come with having a Brand. They could bring it back in at any time though.
It may well be worth re-signing up for Handmade and then if you decide not to continue, then change back to the individual plan to keep it open as you can set your own postage rates on Handmade.
It does take a while for listings to get found. I have nearly 300 listings and even then I don't necessarily sell every single day and I do find that by selling something/receiving feedback on it, that's the product that continues to sell. At one point Handmade was given a 'boost' and did really well. It's now within the main catalogue (which is good - as hardly anyone is ever going to search for Handmade specifically). More recently they have (for me) brought in Delivery Date +7, whereas before I could draw weekly. (you will get paid 7 days after the delivery date of items) Now I have a balance held on reserve, so that's worth knowing if you sell anything. I have seen a few posts where others have had this come in recently too.
Seller_zuOiY4WAOuXkP
It's a glitch on their part. You just haven't noticed and charges accumulated. If you email them, they will Waive the charges.
Seller_0sVkARBIRM7Oe
Click on the cog at top right of your Amazon homepage to access settings: check manage your services and check you are registered for handmade on Amazon.
Scroll up and click the cog again and at the bottom is handmade hub, you might help from the handmade team?
There used to be a dedicated team who just deal with handmade problems (often based in Ireland) Haven't contacted them in a while but they were always good and solved most problems I had.
Hope this helps
Seller_0sVkARBIRM7Oe
Click on the cog at top right of your Amazon homepage to access settings: check manage your services and check you are registered for handmade on Amazon.
Scroll up and click the cog again and at the bottom is handmade hub, you might help from the handmade team?
There used to be a dedicated team who just deal with handmade problems (often based in Ireland) Haven't contacted them in a while but they were always good and solved most problems I had.
Hope this helps
Seller_CdZVR7cB5OJmR
You are only eligible for the handmade community on a rolling 30day period, if you have no listings in handmade for 30 days I believe they remove you from it, from there you will switch to the standard amazon business account where your being charged £30 / month to have active. so all your fees are probably monthly charges for your account.
Seller_CdZVR7cB5OJmR
You are only eligible for the handmade community on a rolling 30day period, if you have no listings in handmade for 30 days I believe they remove you from it, from there you will switch to the standard amazon business account where your being charged £30 / month to have active. so all your fees are probably monthly charges for your account.
Seller_N98GKGvRMX6uF
Yes, that is what happened. I sent an email to the MD and got a reply explaining, but as I did not use anything during this period, nothing at all, they are looking into it. I don't know why yhey waited so long to ask me to input a payment method. It has been over 2 years since I had anything to do with it.
Seller_N98GKGvRMX6uF
Yes, that is what happened. I sent an email to the MD and got a reply explaining, but as I did not use anything during this period, nothing at all, they are looking into it. I don't know why yhey waited so long to ask me to input a payment method. It has been over 2 years since I had anything to do with it.
Seller_N98GKGvRMX6uF
I have just received another reply, they are now waiving the charges imposed, what a relief!
Seller_N98GKGvRMX6uF
I have just received another reply, they are now waiving the charges imposed, what a relief!
Seller_N98GKGvRMX6uF
Can I just ask for clarity, I have changed to individual as I am now no longer registered as Amazon Handmade (I can reapply apparently), does this mean I will not get any subscription charges or any other fees at all? Thanks in advance
Seller_N98GKGvRMX6uF
Can I just ask for clarity, I have changed to individual as I am now no longer registered as Amazon Handmade (I can reapply apparently), does this mean I will not get any subscription charges or any other fees at all? Thanks in advance
Seller_N98GKGvRMX6uF
I just found the page expalining the individual selling plan. No fees unless you sell an item, so that should be okay. If I decide to start again I may keep it as it is instead of Amazon Handmade as my sales would likely be small. Even though all my items are handmade!
Seller_N98GKGvRMX6uF
I just found the page expalining the individual selling plan. No fees unless you sell an item, so that should be okay. If I decide to start again I may keep it as it is instead of Amazon Handmade as my sales would likely be small. Even though all my items are handmade!
Simon_Amazon
Hello @Seller_N98GKGvRMX6uF,
Here Simon from Amazon.
Glad to hear you were able to resolve the issue.
I can confirm that switching to the individual selling plan will ensure no charges are applied.
Best,
Simon
Simon_Amazon
Hello @Seller_N98GKGvRMX6uF,
Here Simon from Amazon.
Glad to hear you were able to resolve the issue.
I can confirm that switching to the individual selling plan will ensure no charges are applied.
Best,
Simon
Seller_iZL0ysZFrLJmN
Hi @Seller_N98GKGvRMX6uF
I am on the Handmade plan. Initially before Handmade came in, I was on the professional and when I signed up for Handmade they waived the £25+VAT monthly fee. At this point they said it would be for a year, but years later, it is still has a fee waiver. I am even Brand Registered with all the benefits that come with having a Brand. They could bring it back in at any time though.
It may well be worth re-signing up for Handmade and then if you decide not to continue, then change back to the individual plan to keep it open as you can set your own postage rates on Handmade.
It does take a while for listings to get found. I have nearly 300 listings and even then I don't necessarily sell every single day and I do find that by selling something/receiving feedback on it, that's the product that continues to sell. At one point Handmade was given a 'boost' and did really well. It's now within the main catalogue (which is good - as hardly anyone is ever going to search for Handmade specifically). More recently they have (for me) brought in Delivery Date +7, whereas before I could draw weekly. (you will get paid 7 days after the delivery date of items) Now I have a balance held on reserve, so that's worth knowing if you sell anything. I have seen a few posts where others have had this come in recently too.
Seller_iZL0ysZFrLJmN
Hi @Seller_N98GKGvRMX6uF
I am on the Handmade plan. Initially before Handmade came in, I was on the professional and when I signed up for Handmade they waived the £25+VAT monthly fee. At this point they said it would be for a year, but years later, it is still has a fee waiver. I am even Brand Registered with all the benefits that come with having a Brand. They could bring it back in at any time though.
It may well be worth re-signing up for Handmade and then if you decide not to continue, then change back to the individual plan to keep it open as you can set your own postage rates on Handmade.
It does take a while for listings to get found. I have nearly 300 listings and even then I don't necessarily sell every single day and I do find that by selling something/receiving feedback on it, that's the product that continues to sell. At one point Handmade was given a 'boost' and did really well. It's now within the main catalogue (which is good - as hardly anyone is ever going to search for Handmade specifically). More recently they have (for me) brought in Delivery Date +7, whereas before I could draw weekly. (you will get paid 7 days after the delivery date of items) Now I have a balance held on reserve, so that's worth knowing if you sell anything. I have seen a few posts where others have had this come in recently too.
Seller_zuOiY4WAOuXkP
It's a glitch on their part. You just haven't noticed and charges accumulated. If you email them, they will Waive the charges.
Seller_zuOiY4WAOuXkP
It's a glitch on their part. You just haven't noticed and charges accumulated. If you email them, they will Waive the charges.
