Merch On Demand - Account has been terminated
After 7 years with no issues, I received the email below. No explanations, absolutely nothing. I have opened many cases, but the answer was the same: "We've reviewed your account information and have determined that your account is not in compliance with Amazon Ads Policies and/or Terms & Conditions, and cannot be reinstated at this time."
Is there anything I can do? A phone number maybe to talk with somebody to better understand the issue.
Dear Content Creator,We are contacting you about your Amazon Merch On Demand account and the design(s) you have submitted for sale. Unfortunately, we’ve found violations of our Content Policy and the Amazon Merch On Demand Services Agreement. Per our agreement, your account has been terminated. All royalty payments will be withheld and we have taken down all designs associated with your account.
Merch On Demand - Account has been terminated
After 7 years with no issues, I received the email below. No explanations, absolutely nothing. I have opened many cases, but the answer was the same: "We've reviewed your account information and have determined that your account is not in compliance with Amazon Ads Policies and/or Terms & Conditions, and cannot be reinstated at this time."
Is there anything I can do? A phone number maybe to talk with somebody to better understand the issue.
Dear Content Creator,We are contacting you about your Amazon Merch On Demand account and the design(s) you have submitted for sale. Unfortunately, we’ve found violations of our Content Policy and the Amazon Merch On Demand Services Agreement. Per our agreement, your account has been terminated. All royalty payments will be withheld and we have taken down all designs associated with your account.
5 replies
Seller_LVZcgxAgZ2xBv
Well, there's this:
So what was the latest content you uploaded, as an ad or a design? Is there any possibility it could trigger Amazon's content policy, either through bots picking up on it or customers complaining?
Nano_Amazon
Hello @Seller_qFmFeQhSYqbg9
Thanks for reaching out to Amazon Forums. After reviewing your account, It seems that the issue has been resolved since your initial report and everything is working as intended.
If you need any additional assistance, please let us know.
Regards,
Nano
