I am reaching out on on this Forum regarding a recurring issue with an incorrect category selection, which has resulted in a categorization violation warning on our account. Despite submitting an Action Plan multiple times to address the violation, we continue to receive a response indicating that Amazon requires additional information to remove the warning.

We are committed to resolving this issue and have provided details regarding the root cause, actions taken, and preventive measures in previous submissions. However, it appears that the information provided is always insufficient. We are eager to understand what additional details Amazon requires to ensure compliance and facilitate the removal of this warning from our account.

Request for Additional Guidance

Are there specific aspects of the root cause, corrective actions, or preventive measures that we should elaborate on?

Is there any supporting documentation or additional evidence that would assist Amazon in processing our submission and verifying compliance?

We have tried speaking to the Seller Support and the account health team ,however no one seems to have an answer to this