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Seller_eqDYatCavSWmz

Call me now feature doesn't work

so I get no response to documents sent,

Seller support can’t assist and the call feature isn’t working. It didn’t work yesterday when I tried it 4 times either no calls on my phone since Thursday.

[Moderator Edit (Ange): removed inappropriate commentary]

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93 views
6 replies
Tags:Account Health, Deactivated, Seller Support
10
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user profile
Seller_eqDYatCavSWmz

Call me now feature doesn't work

so I get no response to documents sent,

Seller support can’t assist and the call feature isn’t working. It didn’t work yesterday when I tried it 4 times either no calls on my phone since Thursday.

[Moderator Edit (Ange): removed inappropriate commentary]

imgimg

Tags:Account Health, Deactivated, Seller Support
10
93 views
6 replies
Reply
6 replies
user profile
Ange_Amazon

Hi @Seller_eqDYatCavSWmzand others,

Are you still facing this issue? If yes, I can recommend that you follow the below troubleshooting steps:

  • Clear cache and cookies
  • Disable any scripts
  • Log out from all Amazon Selling Accounts, and Buying Accounts
  • Close and reopen the browser
  • Try calling from a different browser, i.e. use Google Chrome if Microsoft Edge is not working
  • Try using incognito mode
  • Check for internet connectivity issues

If all above troubleshooting steps were followed and you are still not able to connect with an agent over the phone, please let me know and share again which error message you receive so I can look at how I can further help.

Ange from Amazon

11
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user profile
Seller_eqDYatCavSWmz

Call me now feature doesn't work

so I get no response to documents sent,

Seller support can’t assist and the call feature isn’t working. It didn’t work yesterday when I tried it 4 times either no calls on my phone since Thursday.

[Moderator Edit (Ange): removed inappropriate commentary]

imgimg

93 views
6 replies
Tags:Account Health, Deactivated, Seller Support
10
Reply
user profile
Seller_eqDYatCavSWmz

Call me now feature doesn't work

so I get no response to documents sent,

Seller support can’t assist and the call feature isn’t working. It didn’t work yesterday when I tried it 4 times either no calls on my phone since Thursday.

[Moderator Edit (Ange): removed inappropriate commentary]

imgimg

Tags:Account Health, Deactivated, Seller Support
10
93 views
6 replies
Reply
user profile

Call me now feature doesn't work

by Seller_eqDYatCavSWmz

so I get no response to documents sent,

Seller support can’t assist and the call feature isn’t working. It didn’t work yesterday when I tried it 4 times either no calls on my phone since Thursday.

[Moderator Edit (Ange): removed inappropriate commentary]

imgimg

Tags:Account Health, Deactivated, Seller Support
10
93 views
6 replies
Reply
6 replies
6 replies
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user profile
Ange_Amazon

Hi @Seller_eqDYatCavSWmzand others,

Are you still facing this issue? If yes, I can recommend that you follow the below troubleshooting steps:

  • Clear cache and cookies
  • Disable any scripts
  • Log out from all Amazon Selling Accounts, and Buying Accounts
  • Close and reopen the browser
  • Try calling from a different browser, i.e. use Google Chrome if Microsoft Edge is not working
  • Try using incognito mode
  • Check for internet connectivity issues

If all above troubleshooting steps were followed and you are still not able to connect with an agent over the phone, please let me know and share again which error message you receive so I can look at how I can further help.

Ange from Amazon

11
Follow this discussion to be notified of new activity
user profile
Ange_Amazon

Hi @Seller_eqDYatCavSWmzand others,

Are you still facing this issue? If yes, I can recommend that you follow the below troubleshooting steps:

  • Clear cache and cookies
  • Disable any scripts
  • Log out from all Amazon Selling Accounts, and Buying Accounts
  • Close and reopen the browser
  • Try calling from a different browser, i.e. use Google Chrome if Microsoft Edge is not working
  • Try using incognito mode
  • Check for internet connectivity issues

If all above troubleshooting steps were followed and you are still not able to connect with an agent over the phone, please let me know and share again which error message you receive so I can look at how I can further help.

Ange from Amazon

11
user profile
Ange_Amazon

Hi @Seller_eqDYatCavSWmzand others,

Are you still facing this issue? If yes, I can recommend that you follow the below troubleshooting steps:

  • Clear cache and cookies
  • Disable any scripts
  • Log out from all Amazon Selling Accounts, and Buying Accounts
  • Close and reopen the browser
  • Try calling from a different browser, i.e. use Google Chrome if Microsoft Edge is not working
  • Try using incognito mode
  • Check for internet connectivity issues

If all above troubleshooting steps were followed and you are still not able to connect with an agent over the phone, please let me know and share again which error message you receive so I can look at how I can further help.

Ange from Amazon

11
Reply
Follow this discussion to be notified of new activity