HELP TRO has been settled but funds still FROZEN!!!
Hello, can any moderator help
1 ) I received TRO 1 months ago; it took me a while to figure out what happened.
Case No.: 25-cv-00593
2) I have signed the settlement agreement with the right owner's lawyer.
3) The plaintiff's law firm withdrew the lawsuit and followed up with Amazon with a fund transfer and opening up of the account.
4) It has been two weeks since the settlement, and my funds are still frozen.
I wrote to Seller Support and am still awaiting a response.
I would appreciate it if any moderator could help here. I am unable to continue the business on Amazon with funds being held for two months and on.
Related support cases ID.: 18078031831
@Stevie_Amazon @Levi_Dylan_Amazon @Connor_Amazon @April_Amazon@Glenn_Amazon
HELP TRO has been settled but funds still FROZEN!!!
Hello, can any moderator help
1 ) I received TRO 1 months ago; it took me a while to figure out what happened.
Case No.: 25-cv-00593
2) I have signed the settlement agreement with the right owner's lawyer.
3) The plaintiff's law firm withdrew the lawsuit and followed up with Amazon with a fund transfer and opening up of the account.
4) It has been two weeks since the settlement, and my funds are still frozen.
I wrote to Seller Support and am still awaiting a response.
I would appreciate it if any moderator could help here. I am unable to continue the business on Amazon with funds being held for two months and on.
Related support cases ID.: 18078031831
@Stevie_Amazon @Levi_Dylan_Amazon @Connor_Amazon @April_Amazon@Glenn_Amazon
4 replies
Seller_kIukTwdhvntAp
"3) The plaintiff's law firm withdrew the lawsuit and followed up with Amazon with a fund transfer and opening up of the account.
4) It has been two weeks since the settlement, and my funds are still frozen."
Settling the TRO issue is between you and the brand owner and has NOTHING to do with what AMAZON may decide.
Because you settled Amazon now knows that you were selling items that you were NOT authorized to sell which is a violation of the terms and conditions on the site.
Did the settlement give you an LOA allowing you to sell ON AMAZON in the future? If it did you might have a small chance of recovery.
" I am unable to continue the business on Amazon with funds being held for two months and on."
It takes time for things to work through the gerbil tubes on Amazon and two weeks is not very long. You MIGHT get the money, but, frankly, I doubt it due to not having an LOA and likely NOT having valid invoices from authorized wholesale sources.
Consider yourself LUCKY that Amazon has not suspended your account for an IP violation at this time. These are generally death penalty situations these days under their IP crack down.
Emet_Amazon
Hello @Seller_tVP5UDkP0C53d,
Thank you for reaching out with your concern over the TRO and settlement.
1 ) I received TRO 1 months ago; it took me a while to figure out what happened.
Case No.: 25-cv-00593
2) I have signed the settlement agreement with the right owner's lawyer.
3) The plaintiff's law firm withdrew the lawsuit and followed up with Amazon with a fund transfer and opening up of the account.
4) It has been two weeks since the settlement, and my funds are still frozen.
I have taken a look over the situation and understand that the duration of this review has been quite stressful. When I did review the provided case I managed to find some information surrounding the situation. Earlier today you should have received a performance notification, this notice acknowledged your efforts and resolution with the rights owner. We also advised that your funds have been released and disbursements should resume as normal.
If you are still experiencing issues with your disbursements after the next disbursement cycle to please contact our seller support teams via a case ID. If you need even further guidance, you are welcome to share your case Id here so we can review it further and offer any necessary guidance.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
