Deleted metadata on images but still getting "no image available" error on some listings
I have tried saving them as PNG then back to JPEG, and I have also tried exporting via "save for web" feature in Photoshop with no metadata. None of these methods are working.
To clarify, on some of these uploads the images are uploading and showing up on the product listing but not showing up on my inventory.
On some of the listings the images do not load for the inventory or the product page.
I have deactivated the listings with errors for now.
Any help would be appreciated.
Deleted metadata on images but still getting "no image available" error on some listings
I have tried saving them as PNG then back to JPEG, and I have also tried exporting via "save for web" feature in Photoshop with no metadata. None of these methods are working.
To clarify, on some of these uploads the images are uploading and showing up on the product listing but not showing up on my inventory.
On some of the listings the images do not load for the inventory or the product page.
I have deactivated the listings with errors for now.
Any help would be appreciated.
4 replies
Seller_4zBzdtgCyS9EI
did you wait 24 hours for the pictures to show up? There frequently is a delay. Do they have pure white backgrounds and the required size/resolution?
