Seller_zoNqmROYnYO1S
Product replacement for an FBA customer
What is the procedure for making a product replacement for an FBA customer?
Tags:Buyer messages
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Seller_zoNqmROYnYO1S
Product replacement for an FBA customer
What is the procedure for making a product replacement for an FBA customer?
2 replies
Seller_76AUwmqvSyRIM
You should let Amazon handle it. If you replace it yourself, a bad buyer would take advantage and get a refund and a free item.
Tell the customer to contact Amazon Customer Service.
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