Instructions for customer to remove feedback
Hi
Please can someone tell me what steps a customer has to take to remove their feedback. They’ve already agreed to do it, just don’t know.
I don’t want to provide them with a link as people are dubious of clicking on links
Thank. Have a great festive season guys.
Instructions for customer to remove feedback
Hi
Please can someone tell me what steps a customer has to take to remove their feedback. They’ve already agreed to do it, just don’t know.
I don’t want to provide them with a link as people are dubious of clicking on links
Thank. Have a great festive season guys.
9 replies
Seller_1qKTBDbgtHefM
"How to amend feedback
It is possible to amend feedback up to 60 days after you left it. You may choose to do this if a seller makes an effort to resolve a difficult situation after you have already left negative feedback:
Go to http://www.amazon.co.uk/ and click on the "Your Account" link at the top right
Click the yellow "Your Orders" button
You'll be asked to log in. After logging in, you'll see a list of your recent orders
Find the order you want to amend feedback for and click the "View Order" button on the right.
On the next page, in the section "Your seller feedback about this order", you'll see a "remove feedback" link.
Click on this link to amend it."Seller_EJIX7rqDNQJi2
Your buyer can remove the feedback by locating the order and clicking on the “Remove” button:
Seller_QlgoMOjOlkdKw
I’ve had this Amazon do not make it straight forward for customers to remove feedback. You can, if you have it clearly stated in an email ask seller support to remove on your behalf based on the customers comments in the email
