Need help with seller center support and listing
We sell crypto wallet and multiple competitors with the same product sell their product on Amazon. I have been in contact with customer support for 4 days because my listing is identify as cryptocurrency. I reply back to them multiple times saying that my product is crypto wallet. We don't sell cryptocurrency. We sell a product to store your crypto. Customer support will not help me with this.
Need help with seller center support and listing
We sell crypto wallet and multiple competitors with the same product sell their product on Amazon. I have been in contact with customer support for 4 days because my listing is identify as cryptocurrency. I reply back to them multiple times saying that my product is crypto wallet. We don't sell cryptocurrency. We sell a product to store your crypto. Customer support will not help me with this.
1 reply
Sakura_Amazon_
Hello @Seller_asBV8bHneFjy8,
This is Sakura from Amazon. Welcome to the Seller Forums.
We would need more information to understand your issue.
- Did you receive any Performance Notification that you could share with us here?
- Do you have this issue present on your Account Health Dashboard in some section?
Regards,
Sakura
