Seller_TTG0TX5GOhqmW

a year ago

SPAPI Client Secret Key - Have "rotated" my secret key, new secret does not work but old one continues to work? Is there a delay before new rotated secret becomes active?

Hi,

I have an SPAPI application which has been working fine.

Amazon informed me that I needed to "rotate" my secret key... so I did. I then updated my code to use the new client secret key (from the rotation) and have verified.

For some reason, the OLD secret key continues to work but the NEW key does not. (I kept the old secret key just in case).

* I have double checked all data is stored properly (and is exactly as in Amazon)

* I have cleared my access token -- when I do that the new secret fails with an error, but if I go back to my old secret it works.

This is very strange -- is there some kind of time delay before a rotated secret key becomes active?

-John

17 views

1 reply

Create and Manage Listings

Tags:Marketplace web service API

Seller_TTG0TX5GOhqmW

a year ago

SPAPI Client Secret Key - Have "rotated" my secret key, new secret does not work but old one continues to work? Is there a delay before new rotated secret becomes active?

Hi,

I have an SPAPI application which has been working fine.

Amazon informed me that I needed to "rotate" my secret key... so I did. I then updated my code to use the new client secret key (from the rotation) and have verified.

For some reason, the OLD secret key continues to work but the NEW key does not. (I kept the old secret key just in case).

* I have double checked all data is stored properly (and is exactly as in Amazon)

* I have cleared my access token -- when I do that the new secret fails with an error, but if I go back to my old secret it works.

This is very strange -- is there some kind of time delay before a rotated secret key becomes active?

-John

Create and Manage Listings

Tags:Marketplace web service API

17 views

1 reply

Cooper_Amazon

a year ago

In reply to: Seller_TTG0TX5GOhqmW’s post

Good Evening @Seller_TTG0TX5GOhqmW,

Thanks for reaching out to us on the Seller Forums. Did you still need some help with troubleshooting your SPAPI updated client key?

If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.

Looking forward to hearing from you soon. Hope you have a great rest of the week. Sincerely, Cooper_Amazon

Follow this discussion to be notified of new activity

Seller_TTG0TX5GOhqmW

a year ago

SPAPI Client Secret Key - Have "rotated" my secret key, new secret does not work but old one continues to work? Is there a delay before new rotated secret becomes active?

Hi,

I have an SPAPI application which has been working fine.

Amazon informed me that I needed to "rotate" my secret key... so I did. I then updated my code to use the new client secret key (from the rotation) and have verified.

For some reason, the OLD secret key continues to work but the NEW key does not. (I kept the old secret key just in case).

* I have double checked all data is stored properly (and is exactly as in Amazon)

* I have cleared my access token -- when I do that the new secret fails with an error, but if I go back to my old secret it works.

This is very strange -- is there some kind of time delay before a rotated secret key becomes active?

-John

17 views

1 reply

Create and Manage Listings

Tags:Marketplace web service API

Seller_TTG0TX5GOhqmW

a year ago

SPAPI Client Secret Key - Have "rotated" my secret key, new secret does not work but old one continues to work? Is there a delay before new rotated secret becomes active?

Hi,

I have an SPAPI application which has been working fine.

Amazon informed me that I needed to "rotate" my secret key... so I did. I then updated my code to use the new client secret key (from the rotation) and have verified.

For some reason, the OLD secret key continues to work but the NEW key does not. (I kept the old secret key just in case).

* I have double checked all data is stored properly (and is exactly as in Amazon)

* I have cleared my access token -- when I do that the new secret fails with an error, but if I go back to my old secret it works.

This is very strange -- is there some kind of time delay before a rotated secret key becomes active?

-John

Create and Manage Listings

Tags:Marketplace web service API

17 views

1 reply

SPAPI Client Secret Key - Have "rotated" my secret key, new secret does not work but old one continues to work? Is there a delay before new rotated secret becomes active?

by Seller_TTG0TX5GOhqmW

a year ago

Hi,

I have an SPAPI application which has been working fine.

Amazon informed me that I needed to "rotate" my secret key... so I did. I then updated my code to use the new client secret key (from the rotation) and have verified.

For some reason, the OLD secret key continues to work but the NEW key does not. (I kept the old secret key just in case).

* I have double checked all data is stored properly (and is exactly as in Amazon)

* I have cleared my access token -- when I do that the new secret fails with an error, but if I go back to my old secret it works.

This is very strange -- is there some kind of time delay before a rotated secret key becomes active?

-John

Create and Manage Listings

Tags:Marketplace web service API

17 views

1 reply

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Cooper_Amazon

a year ago

In reply to: Seller_TTG0TX5GOhqmW’s post

Good Evening @Seller_TTG0TX5GOhqmW,

Thanks for reaching out to us on the Seller Forums. Did you still need some help with troubleshooting your SPAPI updated client key?

If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.

Looking forward to hearing from you soon. Hope you have a great rest of the week. Sincerely, Cooper_Amazon

Follow this discussion to be notified of new activity

Cooper_Amazon

a year ago

In reply to: Seller_TTG0TX5GOhqmW’s post

Good Evening @Seller_TTG0TX5GOhqmW,

Thanks for reaching out to us on the Seller Forums. Did you still need some help with troubleshooting your SPAPI updated client key?

If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.

Looking forward to hearing from you soon. Hope you have a great rest of the week. Sincerely, Cooper_Amazon

Cooper_Amazon

In reply to: Seller_TTG0TX5GOhqmW’s post

a year ago

Good Evening @Seller_TTG0TX5GOhqmW,

Thanks for reaching out to us on the Seller Forums. Did you still need some help with troubleshooting your SPAPI updated client key?

If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.

Looking forward to hearing from you soon. Hope you have a great rest of the week. Sincerely, Cooper_Amazon

Follow this discussion to be notified of new activity