Video Call Apointment Issue
Hello, I have created a US account, but somehow UK account was also enabled or created which I was unaware of. Now Amazon is asking to verify the UK account by a video call, so regarding that I have received an email to book a time for a video call for UK account verification. I did fill the form with possible three dates and all the dates have gone, but I did not receive any email to confirm the time and a link for a call.
Is there anyone here can please guide me what I need to do next to get arranged a video call for account verification?
Best Regards
Video Call Apointment Issue
Hello, I have created a US account, but somehow UK account was also enabled or created which I was unaware of. Now Amazon is asking to verify the UK account by a video call, so regarding that I have received an email to book a time for a video call for UK account verification. I did fill the form with possible three dates and all the dates have gone, but I did not receive any email to confirm the time and a link for a call.
Is there anyone here can please guide me what I need to do next to get arranged a video call for account verification?
Best Regards
2 replies
JiAlex_Amazon
Hello @Seller_0j40BVT1c6pP3!
Following up on this thread, I see that you are contacting because you cannot arrange the video call verification. Can you please confirm if you are still experiencing the issue?
Regards,
JiAlex