Hello Amazon World
The customer said he wrote the bad review by mistake but did not remove it :(
Hello Amazon World
The customer said he wrote the bad review by mistake but did not remove it :(
3 replies
Manny_Amazon
Hello @Seller_zpYnsxNd1568R,
Thanks for posting here. In instances of fake or inauthentic reviews, you can report it to the Amazon Community team using the information below:
1. Visit Customer Service
2. Select Something else
3. Select Amazon Community
4. Select Customer Reviews
5. Select Violations of our Guidelines
6. Select I need more help
7. Select Send us an email under Email us
This will send an email to the Community Moderation team where you can discuss the reviews and appeal for removal.
If you have submitted via the method above and haven't heard back in 3-5 business days, please let me know of your case ID and I'll look into escalation options.
Regards,
- Manny