our investigation and reviewing the information you provided, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store
We received this email below which seems many people have. However, I am looking for answers on others response to this and how they proceeded. As you can read below there is no appeals process and stating we may not respond further to this is ludicrous from Amazon. ANY HELP AND GUIDANCE WOULD BE GREATFULLY WELCOMED!
I have scoured this forum and the internet and cant seem to find a way forward from this point. I see there are many forms of unrest with Amazon in this forum and mine being just one. To have given all the information required and receive this reply back borders on polite theft....
After completing our investigation and reviewing the information you provided, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.
What happens now?
The funds in your account will not be disbursed to you. This is a final decision made after reviewing the information you provided.
We may not respond to further emails about this issue.
Where can I find more information about this policy?
If you have questions about this decision, please review our help page in Seller Central:
https://sellercentral.amazon.co.uk/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6
Sincerely,
Seller Perfomance Team
Amazon.co.uk
our investigation and reviewing the information you provided, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store
We received this email below which seems many people have. However, I am looking for answers on others response to this and how they proceeded. As you can read below there is no appeals process and stating we may not respond further to this is ludicrous from Amazon. ANY HELP AND GUIDANCE WOULD BE GREATFULLY WELCOMED!
I have scoured this forum and the internet and cant seem to find a way forward from this point. I see there are many forms of unrest with Amazon in this forum and mine being just one. To have given all the information required and receive this reply back borders on polite theft....
After completing our investigation and reviewing the information you provided, we have determined that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store.
What happens now?
The funds in your account will not be disbursed to you. This is a final decision made after reviewing the information you provided.
We may not respond to further emails about this issue.
Where can I find more information about this policy?
If you have questions about this decision, please review our help page in Seller Central:
https://sellercentral.amazon.co.uk/gp/help/external/help.html?itemID=9RA9LYBJ3QP27M6
Sincerely,
Seller Perfomance Team
Amazon.co.uk
3 replies
Seller_kvMZ6sY1Ni7gz
Can't you find out about Amazon customer service? Account interface can contact account specialist
Seller_Abi0aAP5j1pfi
I am in the exact same situation. Didn't provide the correct information the first time, and now it looks like our punishment is being blocked from Amazon for life as a result, with no guidance on what to do next.
