Getting charged EFN fees instead of PAN-EU!
I've been getting hammered on Amazon fees for a number of ASINS which have been categorised as 'food' and therefore illegible for PAN-EU. These ASINs in question are not food products at all.
Created a number of cases and Amazon SS not understanding the issue.
Case ID 10621968482
Getting charged EFN fees instead of PAN-EU!
I've been getting hammered on Amazon fees for a number of ASINS which have been categorised as 'food' and therefore illegible for PAN-EU. These ASINs in question are not food products at all.
Created a number of cases and Amazon SS not understanding the issue.
Case ID 10621968482
1 reply
Ezra_Amazon
Hi there @Seller_4fhoxuSsqeqMU,
I reached out to the partner team, and the ASINs you mentioned in the case ID: 10621968482 have been approved for the "Food/Alcohol" category under the EFN policy. This means they are no longer restricted.
It may take up to 2 business days for the unblocking to complete. If you don't see the ASINs reinstated by then, just let me know.
Thanks, Ezra
