ssue with brand approval despite submitting invoice
Hello,
I submitted an invoice via Marketplace on July 8 to get approval to sell a specific brand on Amazon. I received a message saying my application was approved, but I still can’t add any products from that brand.
I contacted Amazon support, but after two days, my request was denied without any clear explanation. All the replies I’ve received seem to be generic automated responses, which doesn’t help me understand the problem.
I need assistance to resolve this situation. Has anyone experienced a similar issue and can offer advice on what steps to take next?
Thank you in advance for your help.
ssue with brand approval despite submitting invoice
Hello,
I submitted an invoice via Marketplace on July 8 to get approval to sell a specific brand on Amazon. I received a message saying my application was approved, but I still can’t add any products from that brand.
I contacted Amazon support, but after two days, my request was denied without any clear explanation. All the replies I’ve received seem to be generic automated responses, which doesn’t help me understand the problem.
I need assistance to resolve this situation. Has anyone experienced a similar issue and can offer advice on what steps to take next?
Thank you in advance for your help.
8 replies
Julia_Amzn
Hello @Seller_8B11OiuueGxtH,
Thank you for reaching out.
What is the status of your case? Has your application been approved?
Best regards,
Julia.
Julia_Amzn
@AD_MH_STORE, unfortunately, your account does not currently meet the criteria required to list these products. Once your account meets the criteria, you will be able to submit a new application.
Please refer to the Selling Applications FAQ
Best regards, Julia.
