Today's disburment shows as going into account reserve.
A worrying development this morning.
Disbursed my available balance, but didn't get the usual e-mail acknowledgement. Looked under Disbarments and it shows no disbursement was made as it went into Account Reserve.
I've never had an Account Reserve and there isn't one showing on my Payments Dashboard. The amount I tried to disburse has gone back into my available balance which I can't disburse as I've already done it for today.
Is this happening to anyone else and it's just a glitch or is it just me? Haven't had the courage to run it past SS yet.
I've just discovered my bank account, which hasn't changed in 20 years, is showing as unverified and when I hit the Verify button brings up an Invalid Access message. This going to be fun.
Today's disburment shows as going into account reserve.
A worrying development this morning.
Disbursed my available balance, but didn't get the usual e-mail acknowledgement. Looked under Disbarments and it shows no disbursement was made as it went into Account Reserve.
I've never had an Account Reserve and there isn't one showing on my Payments Dashboard. The amount I tried to disburse has gone back into my available balance which I can't disburse as I've already done it for today.
Is this happening to anyone else and it's just a glitch or is it just me? Haven't had the courage to run it past SS yet.
I've just discovered my bank account, which hasn't changed in 20 years, is showing as unverified and when I hit the Verify button brings up an Invalid Access message. This going to be fun.
57 replies
Seller_abTsmQFPZV3Uc
see this thread - should help
https://sellercentral.amazon.co.uk/seller-forums/discussions/t/2dbe69cb-30f7-4193-890a-b58bd035697c?postId=373cb84b-941f-40de-9589-9b1fa0f24850
Seller_zDdF6irV53adT
Yes same here, I have exactly the same problem, since 24th December when my payment was due for automatic transfer, and didn't happen also couldn't manually transfer, plus showing bank account unverified, which hasn't changed also, and won't let me verify.
Seller_MuWheVTzGdZhv
exact same thing happened to me yesterday, Amazon really don't like letting us have our own money....
Seller_xZRDadMi79KVw
Yes same happened to me, I ended up adding new deposit method which was the one I have been using with them for over 10 years, had an email saying it has been verified but I can't withdraw anything yet, I think it said you can't touch it for 3 days due to security, we will see.
Seller_q02IFWVcXV5xc
Mine is sorted now but I had the same issue last week,sudden failed disbursements,then noticed my bank account was showing unverified,
as it wouldn't let me verify either I had to go through the motions of 'updating' my bank with the exact same details,then send a copy bank statement to verify it,
this off course then blocked any disbursements,so had to wait exactly 3 days for the holds to be removed,
No idea what they are playing at but they do appear to enjoy playing mind games with us
Seller_ZOZTdubuqFBLp
@Winston_Amazon @Jessica_Amazon_ @Maja_Amazon @Sarah_Amzn
Any thoughts??
Seller_5BmbL9wJF7d3W
I had to re-verify my bank account and upload a bank statement so try that. They don't make it clear for some reason.
Seller_CZuMmJsCpvnhz
They are thiefs that is why, only gets worse longer you stay with them.
Seller_mBzMy5fGvPFrw
Were able to withdraw after the funds went into account level reserve?
Seller_6P7cA7GLJuITP
Hi,
It sounds like you’re experiencing a technical glitch with Amazon’s disbursement and bank verification system. You’re not alone—other sellers have reported similar issues recently. Here’s what you can try:
1. Open a case with Seller Support and provide details about the unverified bank status and failed disbursement.
2. Avoid changing or replacing your bank details unless explicitly directed by Amazon.
3. Monitor your Payments Dashboard for updates—it could be a temporary system error.
Hopefully, Amazon resolves this quickly. You’re not alone in this, and I’m sure support will sort it out!
Best regards,
