Not receiving link for Video Call to prove identity
Hello
Our account is de-activated.
We have scheduled a number of times for a video call to prove identity but are not receiving the email from Amazon containing the video call link.
We have raised a case with Amazon but just keep getting the same generic email saying we need to book a call.
Please help.
Not receiving link for Video Call to prove identity
Hello
Our account is de-activated.
We have scheduled a number of times for a video call to prove identity but are not receiving the email from Amazon containing the video call link.
We have raised a case with Amazon but just keep getting the same generic email saying we need to book a call.
Please help.
5 replies
Seller_7VbclcPFFRTnc
You UK listings are still active… presuming you are same as your forum name
Is it the UK account they are verifying ?
If so, what has triggered this after so many years ?!