Seller Forums
Sign in
Sign in
imgSign in
imgSign in
user profile
Seller_SCHvPdeBiG3HW

Not receiving link for Video Call to prove identity

Hello

Our account is de-activated.

We have scheduled a number of times for a video call to prove identity but are not receiving the email from Amazon containing the video call link.

We have raised a case with Amazon but just keep getting the same generic email saying we need to book a call.

Please help.

12 views
5 replies
Tags:Account Health
00
Reply
user profile
Seller_SCHvPdeBiG3HW

Not receiving link for Video Call to prove identity

Hello

Our account is de-activated.

We have scheduled a number of times for a video call to prove identity but are not receiving the email from Amazon containing the video call link.

We have raised a case with Amazon but just keep getting the same generic email saying we need to book a call.

Please help.

Tags:Account Health
00
12 views
5 replies
Reply
5 replies
user profile
Seller_7VbclcPFFRTnc

You UK listings are still active… presuming you are same as your forum name

Is it the UK account they are verifying ?
If so, what has triggered this after so many years ?!

10
Follow this discussion to be notified of new activity
user profile
Seller_SCHvPdeBiG3HW

Not receiving link for Video Call to prove identity

Hello

Our account is de-activated.

We have scheduled a number of times for a video call to prove identity but are not receiving the email from Amazon containing the video call link.

We have raised a case with Amazon but just keep getting the same generic email saying we need to book a call.

Please help.

12 views
5 replies
Tags:Account Health
00
Reply
user profile
Seller_SCHvPdeBiG3HW

Not receiving link for Video Call to prove identity

Hello

Our account is de-activated.

We have scheduled a number of times for a video call to prove identity but are not receiving the email from Amazon containing the video call link.

We have raised a case with Amazon but just keep getting the same generic email saying we need to book a call.

Please help.

Tags:Account Health
00
12 views
5 replies
Reply
user profile

Not receiving link for Video Call to prove identity

by Seller_SCHvPdeBiG3HW

Hello

Our account is de-activated.

We have scheduled a number of times for a video call to prove identity but are not receiving the email from Amazon containing the video call link.

We have raised a case with Amazon but just keep getting the same generic email saying we need to book a call.

Please help.

Tags:Account Health
00
12 views
5 replies
Reply
5 replies
5 replies
Quick filters
Sort by
user profile
Seller_7VbclcPFFRTnc

You UK listings are still active… presuming you are same as your forum name

Is it the UK account they are verifying ?
If so, what has triggered this after so many years ?!

10
Follow this discussion to be notified of new activity
user profile
Seller_7VbclcPFFRTnc

You UK listings are still active… presuming you are same as your forum name

Is it the UK account they are verifying ?
If so, what has triggered this after so many years ?!

10
user profile
Seller_7VbclcPFFRTnc

You UK listings are still active… presuming you are same as your forum name

Is it the UK account they are verifying ?
If so, what has triggered this after so many years ?!

10
Reply
Follow this discussion to be notified of new activity