Hello,

My Europe account has been suspended due to failed document verification, and I’m seeking advice from anyone who has experienced something similar.

What’s strange is that the documents I submitted clearly match the information listed in my Seller Central account — including the business address and personal contact details. Despite this, the verification keeps getting rejected without specific clarification on what is wrong.

Has anyone faced something like this before? Any insights or suggestions would be greatly appreciated.

Thank you in advance!