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Seller_HLk8B5nnlL6iG

Amazon suspended my account, then reinstated my account for the wrong country - help!

I created a seller account here in the US about a month ago. I created all of listings with approvals, then I shipped my product to the fulfillment center about a week later. A couple days later, I get an email saying that my account was suspended because the credit card on file was not verified. The next day I get another email saying that I needed to upload a UL report for one of my products. As I'm going in to log in to submit this information, I notice that I cannot get into my account. My account is finally reinstated a week later, but to find out that it was reinstated for the Europe market. All of my product/listings have been wiped, and no one from the European team has any idea of who and how to get me in contact with the US support team. Amazon has stolen my product essentially. Is there ANYTHING that can be done to help this situation? At this point, I just want my product back, I don't have to sell on Amazon. I even have the shipment ID that I used here in the US. Either selling on Amazon is a scam, or someone at Amazon made a huge mistake.

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Seller_HLk8B5nnlL6iG

Amazon suspended my account, then reinstated my account for the wrong country - help!

I created a seller account here in the US about a month ago. I created all of listings with approvals, then I shipped my product to the fulfillment center about a week later. A couple days later, I get an email saying that my account was suspended because the credit card on file was not verified. The next day I get another email saying that I needed to upload a UL report for one of my products. As I'm going in to log in to submit this information, I notice that I cannot get into my account. My account is finally reinstated a week later, but to find out that it was reinstated for the Europe market. All of my product/listings have been wiped, and no one from the European team has any idea of who and how to get me in contact with the US support team. Amazon has stolen my product essentially. Is there ANYTHING that can be done to help this situation? At this point, I just want my product back, I don't have to sell on Amazon. I even have the shipment ID that I used here in the US. Either selling on Amazon is a scam, or someone at Amazon made a huge mistake.

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Seller_HLk8B5nnlL6iG

Amazon suspended my account, then reinstated my account for the wrong country - help!

I created a seller account here in the US about a month ago. I created all of listings with approvals, then I shipped my product to the fulfillment center about a week later. A couple days later, I get an email saying that my account was suspended because the credit card on file was not verified. The next day I get another email saying that I needed to upload a UL report for one of my products. As I'm going in to log in to submit this information, I notice that I cannot get into my account. My account is finally reinstated a week later, but to find out that it was reinstated for the Europe market. All of my product/listings have been wiped, and no one from the European team has any idea of who and how to get me in contact with the US support team. Amazon has stolen my product essentially. Is there ANYTHING that can be done to help this situation? At this point, I just want my product back, I don't have to sell on Amazon. I even have the shipment ID that I used here in the US. Either selling on Amazon is a scam, or someone at Amazon made a huge mistake.

22 views
1 reply
Tags:Seller Support
00
Reply
user profile
Seller_HLk8B5nnlL6iG

Amazon suspended my account, then reinstated my account for the wrong country - help!

I created a seller account here in the US about a month ago. I created all of listings with approvals, then I shipped my product to the fulfillment center about a week later. A couple days later, I get an email saying that my account was suspended because the credit card on file was not verified. The next day I get another email saying that I needed to upload a UL report for one of my products. As I'm going in to log in to submit this information, I notice that I cannot get into my account. My account is finally reinstated a week later, but to find out that it was reinstated for the Europe market. All of my product/listings have been wiped, and no one from the European team has any idea of who and how to get me in contact with the US support team. Amazon has stolen my product essentially. Is there ANYTHING that can be done to help this situation? At this point, I just want my product back, I don't have to sell on Amazon. I even have the shipment ID that I used here in the US. Either selling on Amazon is a scam, or someone at Amazon made a huge mistake.

Tags:Seller Support
00
22 views
1 reply
Reply
user profile

Amazon suspended my account, then reinstated my account for the wrong country - help!

by Seller_HLk8B5nnlL6iG

I created a seller account here in the US about a month ago. I created all of listings with approvals, then I shipped my product to the fulfillment center about a week later. A couple days later, I get an email saying that my account was suspended because the credit card on file was not verified. The next day I get another email saying that I needed to upload a UL report for one of my products. As I'm going in to log in to submit this information, I notice that I cannot get into my account. My account is finally reinstated a week later, but to find out that it was reinstated for the Europe market. All of my product/listings have been wiped, and no one from the European team has any idea of who and how to get me in contact with the US support team. Amazon has stolen my product essentially. Is there ANYTHING that can be done to help this situation? At this point, I just want my product back, I don't have to sell on Amazon. I even have the shipment ID that I used here in the US. Either selling on Amazon is a scam, or someone at Amazon made a huge mistake.

Tags:Seller Support
00
22 views
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Reply
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