UK Account Verification - complicated procedures
Hi
My Seller Amazon account has been deactivated and it's under verification for 3 weeks !!
Please note , the below documents has been rejected by Amazon as well .
1- CERTIFICATE OF INCORPORATION from UK Companies House [ attached ]
2- Utility Bill [ Internet Service Bill ] as proof of address [ attached ]
My CASE No. 9800783992
As Amazon Seller , we're losing money + time due to your procedures , this is terrible service ,
What more documents do you guys need ?!
I attached all kind of documents and still you keep rejecting me !
If you don't want to help the companies , please just say it so we can sell in other platforms and don't waste our time and money.
UK Account Verification - complicated procedures
Hi
My Seller Amazon account has been deactivated and it's under verification for 3 weeks !!
Please note , the below documents has been rejected by Amazon as well .
1- CERTIFICATE OF INCORPORATION from UK Companies House [ attached ]
2- Utility Bill [ Internet Service Bill ] as proof of address [ attached ]
My CASE No. 9800783992
As Amazon Seller , we're losing money + time due to your procedures , this is terrible service ,
What more documents do you guys need ?!
I attached all kind of documents and still you keep rejecting me !
If you don't want to help the companies , please just say it so we can sell in other platforms and don't waste our time and money.
13 replies
Seller_RlZVPg3d6ZUGP
what documents have they asked for? is the utility bill for your home address?
Seller_2CWUJoslHqwQp
Hi
I've seen you help other sellers , what about my case ?!
Kindly help me , this is urgent.
@Ash_AMZ @Ezra_Amazon @Julia_Amzn @Winston_Amazon @Sarah_Amzn
Abella_AMZ
Hello @Seller_2CWUJoslHqwQp,
This is Abella from Amazon to help you with your concerns.From the above post I understand that you are concerned about the account.
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
Thank you, @Seller_RlZVPg3d6ZUGP for your help.
To help you further let me clear your concern, whenever a account is created with Amazon each seller is required to complete the identity verification, if you fail to do so your account gets deactivated.
As per the section 3 of the Amazon Services Europe Business Solutions Agreement you need to complete the verification process by providing the requested information/documents as mentioned in the above provided notifications by the team. As this verification would help amazon maintain a trusted marketplace for buyers and sellers.
Third , every details for my name + address , it's already mentioned in the bill.
Moreover , my location details match with Amazon Seller Account.
According to the document requirements, it's essential that the name and address on the utility bill precisely match the information you provided in Seller Central. Please verify the details in Seller Central and ensure compliance with all document requirements before submitting any document.
To review the address on Amazon Central, you can navigate to Settings > Account Info > Business Address.
There must be some information that was missing or not similar to seller central details or the document was not valid.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Thanks & Regards,
Abella.
