"Internal failure Sorry, we are unable to process your request. Try again"
Internal failure
Sorry, we are unable to process your request. Try again.
Why is this happening, been trying to get in contact with Seller Support but everytime I put my number in it says the same error message. No one calls me back either. My account is not suspended, I'm in good standing, I cleared my cache/cookies almost 1000 times it feels like, did all types of resets but still no yield.
Can anyone help me with this, please? it's quite annoying. We making Amazon all this cha$$$ching and can't get no help from their agents...
2 replies
Seller_rI7BZIczK8iAC
The call back option is available only for sellers with professional selling plan. Otherwise just describe your issue by writing, you will get an answer. Don't think that TALKING to a human will help you better or faster.
Cooper_Amazon
Good Evening @Seller_gTuEgeoSSEQ7h, Thanks for reaching out to us on the Seller Forums. Did you still need some help troubleshooting the error message you are getting when trying to contact support?
If you have a Selling Partner Support case ID, I can begin investigating the issue more thoroughly.
Looking forward to hearing from you soon. Hope you have a great rest of the week. Sincerely, Cooper_Amazon
