Hello @Spencer_Amazon

I desperately need your help/advice.

I am a new seller. Firstly, I make sure my account is ‘’BuyBox‘’ eligible

1.We use FBA delivery for all our products.

2.Our products are reasonably priced and our pricing is lower than competing products with similar products.

3.Our product status is new and inventory status is available.

4.Our listing quality is qualified.

5.Our links are branded and qualified for upc exemption.

Without any warning or notification, since the 7th of May, my Amazon account has been having big problems: all my listings have lost their BuyBox/Featured Offers.

Despite opening multiple cases, I have not received any feedback or resolution. I have thoroughly checked my shop several times to ensure that all guidelines are met. Additionally, I would like to mention that all of my products are fulfilled by Amazon (FBA), which meets the necessary requirements to qualify for a Buybox.

Additionally, I would like to mention that all of my products are fulfilled by Amazon (FBA), which meets the necessary requirements to qualify for Buybox. The problem is that I am losing money every day because nothing is selling, yet I have to pay for business costs and order new products.

Here are a few ASIN's listed where I am having problems:

B0F6MRZYFV

B0F6LFCG2V

B0F6LFWYY2

Given that this seems to be a problem on Amazon's part. I am therefore requesting your urgent assistance.

I have sent the relevant email to the General Manager but have not yet received a reply.

Can I somehow reach the team responsible for this issue?

@Spencer_Amazon.