I am past pension age and my Amazon business supplimented my meagre pension. I make my own items to sell on Amazon.

I can log in but I get the message "You do not have access to key metrics. You may need to check your permissions for visibility" which means I cannot see what stock I have in FBA, nor send new stock in.

It seems that no matter what I do, Amazon never answers. And there is no way to contact them through Seller Central or their no-reply emails.

The letter I sent to Amazon UK Office in London was delivered 8th April 2025 and so far no response at all.

The letter I sent to Amazon USA Office in London was delivered 27th March 2025 and so far no response at all.

I have sent an Affidavit too, but still no response. This has been the events since 17/12/2024. From what I have read on various blogs I have been told to re-verify by sending copies of the following documents.

1. Driving Licence Back and front

2. Passport

3. Voter’s roll proof

All of which I have sent.

I would add that my middles name is not often used although it is showing on all my official documents. If this is a problem I can easily correct it if only I could fully log into my account. Amazon is still selling my items via FBA, but I am not Receiving money to my Bank Account even though "Amazon has shipped your sold item" notices are sent.

And quite a lot of money is piling up, as I keep the "Amazon has shipped your sold item" notices in a Microsoft Access Database Amazon FBA has been very good to me in the past few years, and I very much hope that this is not the end. of our relationship through some neglect on my part, and just a glitch.

Glad if anyone especially from Amazon can help

Thanks Guys/Gals