Hi Amazon team,

I’m writing with concern about my UK Seller Central account, which was recently closed without any clear reason, even though I submitted all required documents for KYC and VAT verification.

• I provided valid VAT registration, company documents, identity verification, and bank statements — everything requested was uploaded on time.

• Despite full cooperation, my UK account was closed and no reason was shared — only that the decision was final.

• Meanwhile, my USA Seller Account passed all verification steps successfully and is currently active — which shows that my documents and identity are valid and recognised.

This makes the situation even more confusing, as I used the same business information and documentation for both marketplaces.

I kindly request that someone from the KYC or compliance team re-review the UK account closure, as it appears to be either a misunderstanding or a backend error.

Here are some case ids which gets closed or transferred:

11153270132

1117645964

We got this email from amazon:

"Having reviewed your account thoroughly, we have decided that your account will remain closed. All information provided by you has been considered in detail. This decision has been reached because we have not been able to successfully process your application to open a Selling on Amazon payment account.

I am unable to provide you with any further information. We may not respond to further correspondence regarding the closure of your account."

please help:

@Simon_Amazon @Spencer_Amazon @Ezra_Amazon @Ash_Amazon @Sarah_Amzn @

— I would really appreciate if you could help escalate this for a manual check or internal review.

Thank you so much for your time and support.