Hello @AIT_GLOBAL,

I’m Abella from Amazon, here to assist you.

Thank you for providing insight into your current account status. My goal is to give you further guidance on the next steps.

There are certain policies that Amazon expects its sellers to follow while operating the platform, and Amazon Services Europe Business Solutions Agreement is one among them.

If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.

Common reasons for receiving an error include:

• An invalid expiration date
• Incorrect contact information, such as name, address or postcode (all information entered must be an exact match with your card details)
• Bank limits or policies that prevent the charge attempt from being authorised
• Using a pre-paid card, which is not an accepted credit card for a selling account.
• Until the card verification problem is resolved, Amazon won’t be able to process any payments for your account.

Please refer the help page to know more by clicking here.

You can also click here to know more on how to Update Bank/Credit Card Information (PDF).

Note: Only the primary account owner can make changes related to payment information.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Regards,
Abella.