Amazon Account Deactivated in Accordance with Section 3
Dear Amazon Seller Performance Team,
My Seller Central Account was deactivated in accordance with the Section 3 Business Solution agreement. After trying hard and appealing again and again, the Amazon team shared a link with me to schedule a video call for my identity verification. Unfortunately, no one is available on the scheduled slots that I scheduled for my identity verification using that link and there has been no further response from the Amazon Seller Performance team for too many months after the deactivation of my account.
I am writing to follow up on the identity verification process for my deactivated seller account, Mohid Ent.
Previous Verification Attempts:
I appreciate your previous email regarding the need for identity verification via video call. I promptly responded and scheduled an appointment through the provided Qualtrics form on 26/06/2024 and again on 22/07/2024. Unfortunately, no representative was available on any of the six slots I selected across these two attempts (3 slots each).
Request for Rescheduling:
As I am eager to resolve this issue and reactivate my account, I kindly request that you reschedule the video verification call. I am available for a call at your earliest convenience.
Importance of Reactivation:
The continued deactivation of my account is hindering my ability to conduct business on Amazon. I am committed to complying with all your policies and procedures and look forward to resolving this matter promptly
Thank you for your time and assistance. I look forward to your prompt response and the opportunity to complete the verification process.
Sincerely,
Talha Naeem
Mohid Enterprises LLC
Amazon Account Deactivated in Accordance with Section 3
Dear Amazon Seller Performance Team,
My Seller Central Account was deactivated in accordance with the Section 3 Business Solution agreement. After trying hard and appealing again and again, the Amazon team shared a link with me to schedule a video call for my identity verification. Unfortunately, no one is available on the scheduled slots that I scheduled for my identity verification using that link and there has been no further response from the Amazon Seller Performance team for too many months after the deactivation of my account.
I am writing to follow up on the identity verification process for my deactivated seller account, Mohid Ent.
Previous Verification Attempts:
I appreciate your previous email regarding the need for identity verification via video call. I promptly responded and scheduled an appointment through the provided Qualtrics form on 26/06/2024 and again on 22/07/2024. Unfortunately, no representative was available on any of the six slots I selected across these two attempts (3 slots each).
Request for Rescheduling:
As I am eager to resolve this issue and reactivate my account, I kindly request that you reschedule the video verification call. I am available for a call at your earliest convenience.
Importance of Reactivation:
The continued deactivation of my account is hindering my ability to conduct business on Amazon. I am committed to complying with all your policies and procedures and look forward to resolving this matter promptly
Thank you for your time and assistance. I look forward to your prompt response and the opportunity to complete the verification process.
Sincerely,
Talha Naeem
Mohid Enterprises LLC
7 replies
Nikki_Amazon
Greetings Mohid_Ent,
Thank you for using the Seller Forums!
Upon reviewing your post, I want to ensure I address your concerns effectively. Could you please provide additional information such as details about the violation, and any performance notification texts or screenshots? And if you have a case ID with Seller Support would help us greatly.
These information will enable me, and the other members to better understand the situation and provide you with the most accurate assistance to resolve your issue.
Note: please do not share any personal information here.
The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward. We're here to help in any way we can.
Wish you all the best,
-Nikki
