Anyone else having continuous login requests
Hello all :)
Is anyone else being continually logged out of Seller Central, seemingly whenever they try to do a refund? We've had this here all week, I am having to log in multiple times a day, it seems whenever anyone here visits certain pages Seller Central is asking us to log in again and provide an OTP. As our business is in a metal industrial unit in rural Norfolk you can imagine how hard it is to get text messages!
Before I raise this with seller support and start "the dance of the irrelevant messages" I thought I would try to find out if this is a general system issue, or just us...
10 replies
Seller_nex6aLZ9HPynF
The last few withdraws I have had this issue
Seller_d8YGbIjNqwFxn
If you are struggling with OTP's you can use an Authenticator App which only requires an internet signal.
I am also getting logged out everytime I refund or disburse. It is a pain. Assuming it is a new level of security.
Seller_7ME0IyNn6TGVC
Yes I was getting continuous login OTP requests, now its doing the same just not sending the text message to login!
( The only way I managed to log in was via "private browsing" )
Seller_XWOZuDWK5U7vm
We have this issue and have not found a solution. Since around 29th Jan 2025.
Amazon please resolve!
Seller_6nfEBW4c2nuM8
We are having the same issues and our customer service department are struggling with having to log back in every few refunds. Has anyone found a solution to this issue?
Seller_WxC15Z5YTOayo
@Spencer_AmazonCan you look into this for us because it causing problems. URGENT Matter
