Verification delays
I cannot work this out! What is the purpose or benefit to Amazon to deliberately create unbelievable lengthy delays in verification. The securest of other sites, banks - building societies etc. can achieve verification in minutes even seconds? Amazon can and does, on many occasions, take months? My own current experience of attempting verification include sending many and various requested document scans which just invoke identical multiple, automated and repetitive emails, or receive no acknowledgement whatsoever. Any attempt to speak on landline to a human being, completely fail or unaccepted. One is simply left in limbo just waiting, while Amazon sit on my earnings from sales that were made before the suspension. It could be suggested that they are using these monies to invest, but the money perhaps accrued this way, is shadowed by their losses of their percentages from sales that could have been? Amazon's verification inefficiency is palpable and costly to both parties. It could be understandable if Amazon were a tiny one-man-band, but it is the polar opposite. Has anyone any idea what's going on?
Verification delays
I cannot work this out! What is the purpose or benefit to Amazon to deliberately create unbelievable lengthy delays in verification. The securest of other sites, banks - building societies etc. can achieve verification in minutes even seconds? Amazon can and does, on many occasions, take months? My own current experience of attempting verification include sending many and various requested document scans which just invoke identical multiple, automated and repetitive emails, or receive no acknowledgement whatsoever. Any attempt to speak on landline to a human being, completely fail or unaccepted. One is simply left in limbo just waiting, while Amazon sit on my earnings from sales that were made before the suspension. It could be suggested that they are using these monies to invest, but the money perhaps accrued this way, is shadowed by their losses of their percentages from sales that could have been? Amazon's verification inefficiency is palpable and costly to both parties. It could be understandable if Amazon were a tiny one-man-band, but it is the polar opposite. Has anyone any idea what's going on?
11 replies
Seller_ZVAz3d5lZuGid
Why was your account suspended, and why needing to be re-verified ? Is it just a re-verification of your bank account - i had to do that earlier in the year, or are you one of the many people who received the email ?:
"[Action Required] disbursements are at risk of deactivation due to indicators of unmet UK business establishment requirements"
Seller_RuN5Jvdstmv5U
Im getting the same thing, i changed to limited and my tax has been verified but my ltd comany, ive sent so many documents but keep getting the same generic email back asking for the same thing, lus i had one im spanish too.
Support cant help as its a different area and just say that someone will get back to me on email, but then i get the same email again, they dont reoly on the email when you ask a question, makes me think its a bot just sending them again amd again.
I just spoke to someone who said he would get someone to email me and tell me what they need specifically. Ive just received the same generic email yet again.
Im starting to worry as i have a lot of money due to be disbursed to me which i need.
I dont know where to go for help or who to ask as support dont know or arent interested enouugh to help and the email address to send the documents dont have a person to reply to.
Simon_Amazon
Hello @Seller_gNy1FAKBKrGOw,
Here Simon from Amazon, happy to try to help.
I know it has been a while, but I wanted to check in with you to understand how the verification process is going.
I see you have been working with the team on the case ID 9441579752. The team asked you to upload the documents in the 'Identity information' section in Seller Central.
Have you already done that? If more than 10 days have passed since you submitted the documents, I can try to escalate the issue.
Best,
Simon
