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Seller_yoCEfbM831f28

Subscribe and Save Not Working

Hello from Robust Ventures,

We realized that even though subscribe and save coupons we gave seem working in the sellercentral, they do not appear in listing page, also, after further investigation we realized that it is currently not possible to subscribe and save to any product that is sold on amazon.

When will this issue be fixed?

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Seller_yoCEfbM831f28

Subscribe and Save Not Working

Hello from Robust Ventures,

We realized that even though subscribe and save coupons we gave seem working in the sellercentral, they do not appear in listing page, also, after further investigation we realized that it is currently not possible to subscribe and save to any product that is sold on amazon.

When will this issue be fixed?

00
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1 reply
Reply
1 reply
user profile
Quincy_Amazon

Hello @Seller_yoCEfbM831f28

Thank you for posting your inquiry to the Forums.

For Subscribe and Save, Amazon uses the following criteria to determine product eligibility:

  • Fulfillment history and in-stock rate
  • Sales performance
  • Product category
  • Average selling price

This help page provides additional insight on Subscribe and Save eligibility requirements for your reference.

In this case, if the option to enable Subscribe & Save does not appear in your settings and you believe that you have eligible, replenishable items, I would suggest to contact Selling Partner Support for troubleshooting assistance. If you have already opened a case and are still experiencing this concern, please feel free to provide the case ID number to this thread and I can take a look.

Regards,

Quincy_Amazon

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Seller_yoCEfbM831f28

Subscribe and Save Not Working

Hello from Robust Ventures,

We realized that even though subscribe and save coupons we gave seem working in the sellercentral, they do not appear in listing page, also, after further investigation we realized that it is currently not possible to subscribe and save to any product that is sold on amazon.

When will this issue be fixed?

42 views
1 reply
00
Reply
user profile
Seller_yoCEfbM831f28

Subscribe and Save Not Working

Hello from Robust Ventures,

We realized that even though subscribe and save coupons we gave seem working in the sellercentral, they do not appear in listing page, also, after further investigation we realized that it is currently not possible to subscribe and save to any product that is sold on amazon.

When will this issue be fixed?

00
42 views
1 reply
Reply
user profile

Subscribe and Save Not Working

by Seller_yoCEfbM831f28

Hello from Robust Ventures,

We realized that even though subscribe and save coupons we gave seem working in the sellercentral, they do not appear in listing page, also, after further investigation we realized that it is currently not possible to subscribe and save to any product that is sold on amazon.

When will this issue be fixed?

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Quincy_Amazon

Hello @Seller_yoCEfbM831f28

Thank you for posting your inquiry to the Forums.

For Subscribe and Save, Amazon uses the following criteria to determine product eligibility:

  • Fulfillment history and in-stock rate
  • Sales performance
  • Product category
  • Average selling price

This help page provides additional insight on Subscribe and Save eligibility requirements for your reference.

In this case, if the option to enable Subscribe & Save does not appear in your settings and you believe that you have eligible, replenishable items, I would suggest to contact Selling Partner Support for troubleshooting assistance. If you have already opened a case and are still experiencing this concern, please feel free to provide the case ID number to this thread and I can take a look.

Regards,

Quincy_Amazon

01
Follow this discussion to be notified of new activity
user profile
Quincy_Amazon

Hello @Seller_yoCEfbM831f28

Thank you for posting your inquiry to the Forums.

For Subscribe and Save, Amazon uses the following criteria to determine product eligibility:

  • Fulfillment history and in-stock rate
  • Sales performance
  • Product category
  • Average selling price

This help page provides additional insight on Subscribe and Save eligibility requirements for your reference.

In this case, if the option to enable Subscribe & Save does not appear in your settings and you believe that you have eligible, replenishable items, I would suggest to contact Selling Partner Support for troubleshooting assistance. If you have already opened a case and are still experiencing this concern, please feel free to provide the case ID number to this thread and I can take a look.

Regards,

Quincy_Amazon

01
user profile
Quincy_Amazon

Hello @Seller_yoCEfbM831f28

Thank you for posting your inquiry to the Forums.

For Subscribe and Save, Amazon uses the following criteria to determine product eligibility:

  • Fulfillment history and in-stock rate
  • Sales performance
  • Product category
  • Average selling price

This help page provides additional insight on Subscribe and Save eligibility requirements for your reference.

In this case, if the option to enable Subscribe & Save does not appear in your settings and you believe that you have eligible, replenishable items, I would suggest to contact Selling Partner Support for troubleshooting assistance. If you have already opened a case and are still experiencing this concern, please feel free to provide the case ID number to this thread and I can take a look.

Regards,

Quincy_Amazon

01
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