Restricted Products Policy Violation for item sold in 2011
We received a Restricted Products Policy Violations strike on our account today.
It was for a Belkin TuneCast II FM Transmitter of which we sold one in 2011.
It's basically a transmitter to play mp3's via a car radio. However, Amazon's bots have mistakenly identified it is a device most commonly used to pilot an unmanned aerial vehicle, which cannot be legally used in the UK.
Our Account Health Rating Impact shows as 'Pending' and I have removed the listing.
Amazon have also asked me to submit an appeal, to include an explanation of the reason the ASIN decision is being appealed, but I have no reason to appeal it, as we won't be selling this item again. We sold one in 2011 and that was it.
I'd appreciate your suggestions on how to get the strike removed.
Restricted Products Policy Violation for item sold in 2011
We received a Restricted Products Policy Violations strike on our account today.
It was for a Belkin TuneCast II FM Transmitter of which we sold one in 2011.
It's basically a transmitter to play mp3's via a car radio. However, Amazon's bots have mistakenly identified it is a device most commonly used to pilot an unmanned aerial vehicle, which cannot be legally used in the UK.
Our Account Health Rating Impact shows as 'Pending' and I have removed the listing.
Amazon have also asked me to submit an appeal, to include an explanation of the reason the ASIN decision is being appealed, but I have no reason to appeal it, as we won't be selling this item again. We sold one in 2011 and that was it.
I'd appreciate your suggestions on how to get the strike removed.
3 replies
Seller_d8YGbIjNqwFxn
I not had one for a while but I have had a couple in the past.
You simply state that the listing has been removed in error because it is not a device to pilot an unmanned aerial vehicle it is a FM transmitter to play MP3's
I had mine removed fairly easily as they were obviously wrong. However this one might take someone with a bit of technical knowledge/common sense to understand it is wrong.
However the way you appeal violations has changed a bit since I did mine so not sure how easy it is to say a listing was removed in error.
You may just be able to acknowledge it as well to remove it. Be careful doing this, there was a post from a seller the other day who acknowledged a violation and then several months later Amazon deactivated them because of that violation. It is better to appeal if you can.
It is a good reason to remove old listings from your catalogue on a regular basis. Although I did once have a violation for an item which I had removed!
