Dear Amazon Sellers,

Worried about lost or damaged inventory? Don't be! We've created this comprehensive guide to help you understand exactly how to protect your investment.

💰 Are You Eligible for Reimbursement?

Quick checklist - your item must:

• ✓ Be actively registered in FBA
• ✓ Meet all FBA requirements
• ✓ Match your shipping plan quantities
• ✓ Not be marked for disposal or defective
• ✓ Be linked to an account in good standing

🔄 How Does Amazon Make It Right?

Two ways we've got you covered:

• Brand new replacement product
• Direct monetary reimbursement

📊 Show Me The Money: How We Calculate Your Reimbursement

Before Sale (Pre-order):

• Based on your actual sourcing cost
• Pro Tip: Update your costs on the "Manage Your Sourcing Cost" page
• No cost provided? We'll estimate (but it's better if you tell us!)

After Sale (Customer returns):

• Calculated from refund/replacement value
• We'll subtract applicable fees and VAT

⚠️ Important Things to Keep in Mind:

• Maximum payout: £2,000 per unit
• Time limit: File within 60 days
• Warning: False claims can affect your account
• We may reverse incorrect reimbursements

📝 Proving Your Case:

• Keep those sourcing cost receipts handy!
• We respect your confidentiality
• Red flags that might delay your claim:

• Unusual pricing
• Questionable documentation
• Account compliance issues
• Recent similar disputes

💡 Pro Tip: Selling luxury items over £2,000? Consider getting additional insurance coverage!

Questions? Drop them in the comments below! We're here to help you protect your business.