Unable to Relist Items After Account Reinstatement
I'm reaching out for help with an issue I'm facing. My Amazon seller account was recently deactivated, but fortunately, it was reinstated. However, I'm now experiencing problems with relisting some of my products.
Before the deactivation, all my listings were live and selling well. But after the reinstatement, some of my products went into a "standard" status and aren't allowing me to relist them. I received an email from Amazon stating that all my products would be active and live within 72 hours of reinstatement, but that hasn't happened.
The issue is that I have a significant amount of stock invested in these products, which are currently being held at Amazon FBA. The deadline for refunding these items to my supplier has passed, so I'm facing a substantial loss as a small business owner.
I believe this is an unfair policy, and I'm hoping someone can help me resolve this issue. Can anyone provide guidance on why this might be happening and how I can get my products relisted?
Thank you for your time and assistance.
Best regards,
F&S NeXus
Unable to Relist Items After Account Reinstatement
I'm reaching out for help with an issue I'm facing. My Amazon seller account was recently deactivated, but fortunately, it was reinstated. However, I'm now experiencing problems with relisting some of my products.
Before the deactivation, all my listings were live and selling well. But after the reinstatement, some of my products went into a "standard" status and aren't allowing me to relist them. I received an email from Amazon stating that all my products would be active and live within 72 hours of reinstatement, but that hasn't happened.
The issue is that I have a significant amount of stock invested in these products, which are currently being held at Amazon FBA. The deadline for refunding these items to my supplier has passed, so I'm facing a substantial loss as a small business owner.
I believe this is an unfair policy, and I'm hoping someone can help me resolve this issue. Can anyone provide guidance on why this might be happening and how I can get my products relisted?
Thank you for your time and assistance.
Best regards,
F&S NeXus
1 reply
Sarah_Amzn
Hello @Seller_4j1Jk67K3yguM,
Welcome to the Forums!
This is Sarah with Amazon.
Are you still facing issues with your listings or you managed to sort them out?
If not, could you please share the Case ID opened with Seller Support?
Kind regards,
Sarah.