Help! I can log in as secondary user but Amazon now dont recognise my administrator email or phone number. I dont have permissions to contact amazon as a secondary so I'm well and truly stuck!

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Seller_HK4s45YcGi7ob

Help! I can log in as secondary user but Amazon now dont recognise my administrator email or phone number. I dont have permissions to contact amazon as a secondary so I'm well and truly stuck!

I dont have permissions to contact amazon as a secondary so I'm well and truly stuck!

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Tags:Seller Central
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8 replies
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Ezra_Amazon

Hi @Seller_HK4s45YcGi7ob,

If you still remember your email address or phone number associated with your Amazon account, you can try resetting your password.

This option is usually available on the login page. If you've exhausted all other options, you might need to go through Amazon's account recovery process.

All best, Ezra

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