Digital product brand approval or GTIN excemption

discussion.

I need help!😂 I have created my own VPN app and it has been approved by Amazon and now Features in the Amazon app store.

My problem is I applied for brand approval but it got declined because I couldn't provide pictures of the packaging due to it being a digital product.

I can't apply for brand approval anynore due to amazon's policy on duplicate brand approval cases.

I also got GTIN excemption approval but when I load my images that have been professionally made and are similar to other VPN digital subscription services that are present on Amazon, my images are removed and the item goes I to fix products. I'm guessing this is because it has text and logos on the main image but without this nobody will know what the product is.

I have tried numerous different types of images and always end up with the same result. My fix products is literally full of SKU's of my product.

Has anyone had this issue before any able to offer advice as i have wasted so many hours now trying to list my product and customer services don't seem to want to help at all.

Thank you