bank account could not be verified

Hi @Seller_3sOpkBUHQOXBT,

I understand how frustrating it must be waiting 13 days to get your bank account verified, especially with your account being deactivated. The standard verification process typically takes 48-72 hours according to the help page Add, update, view, and verify your bank account information, so I'd like to help you understand what might be happening.

The help page What can I do if my bank account information is rejected? lists some common reasons for verification issues. Could you check if any of these apply to your case?

• The bank's routing number or account number might have been mistyped
• The numbers might have been taken from a deposit slip instead of a check
• Your bank might not be supported by Amazon Currency Converter or Hyperwallet

When submitting bank documents, the help page mentions they should:

• Show your name exactly as it appears in Seller Central
• Display the bank logo, account number, and account holder's name clearly
• Be less than 180 days old
• Be a full document, not a screenshot (You can black out any transaction details you don't want to share)

Hope this helps get things moving forward!

Best regards, Michael